Design is not just what it looks like and feels like. Design is how it works.
Steve Jobs
Summary
Detail oriented, organized and sales driven. Successful at managing multiple priorities with creativity and positivity. Willingness to take on added responsibilities to meet individual and team goals.
Overview
16
years of professional experience
Work History
Custom Home Health, Palliative And Hospice
Marketing and Business Development Executive
03.2013 - Current
Job overview
Evaluated referral source needs and satisfaction levels with new and established relationships to increase amount of referrals.
Developed short-term and long-term marketing objectives and strategic plans to meet market needs.
Developed and implemented process improvement strategies to elevate patient care, expand market share and cement referral source relationships.
Identified and pursued new business opportunities to generate revenue.
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Saks Fifth Avenue
Chicago, IL
Cosmetic Sales Manager
01.2011 - 04.2013
Job overview
Managed team of 50 sales associates in cosmetics department to achieve and maintain highest standards of customer service.
Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
Trained beauty specialist's in sales techniques and product line to improve recommendations and increase upselling for department.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Macys Department Store
Chicago, IL
Merchandising Team Manager
09.2007 - 01.2011
Job overview
Lead and coached team of 25 merchandising/operations personnel.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for proper display location on floor.
Updated pricing and signage to complete product displays and educate customers.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Worked with vendors, store managers and regional directors to optimize promotions.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Tracked and recapped key item performance.
Monitored and analyzed sales metrics and consumer purchasing trends.
Education
Western Michigan University
, Kalamazoo, MI
Bachelor of Arts from Organizational Communication & Psychology
Skills
Business Management and Development
Key Relationships
Product Presentation
Strategic Initiatives
Customer Relationship Management
Customer Needs Assessments
Availability
See my work availability
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Available
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tuesday
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friday
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sunday
morning
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evening
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Timeline
Marketing and Business Development Executive
Custom Home Health, Palliative And Hospice
03.2013 - Current
Cosmetic Sales Manager
Saks Fifth Avenue
01.2011 - 04.2013
Merchandising Team Manager
Macys Department Store
09.2007 - 01.2011
Western Michigan University
Bachelor of Arts from Organizational Communication & Psychology
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