Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies And Interests
Core Competences
Awards
Timeline
Generic

CHRISTINA DALTON

Savannah,GA

Summary

To transition all the skills in employee relations, conflict resolution, training and development, and HR policy compliance into a role within the HRM department. With a strong background in fostering positive employee relationships and resolving conflicts effectively, I aim to apply my expertise in a new capacity to contribute to the HRM team's success. I am eager to learn and adapt to new challenges, leveraging my multitasking abilities, attention to detail, and decision-making skills to support the HRM department in areas such as recruitment, selection, onboarding, orientation, and employee engagement. Through continuous growth and development, I aspire to become a valuable asset in driving organizational success through effective HRM practices. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Counselor Clerk/Backup Information Specialist

Rice Creek School
08.2017 - Current
  • Maintain accurate and confidential records of student information, ensuring compliance with privacy regulations
  • Collaborate with school administrators and teachers to schedule and coordinate student counseling sessions
  • Assist in researching and preparing reports on student attendance, behavior, and academic performance
  • Support onboarding process of new students, including registration, orientation, and ensuring necessary paperwork is completed
  • Provide administrative support to school counseling department, including managing appointments, responding to inquiries, and organizing files
  • Assist in providing support to students, parents, and staff by addressing inquiries, resolving concerns, and ensuring a positive experience.
  • Maintained confidentiality of records relating to clients' treatment.
  • Organized information by studying, analyzing, interpreting and classifying data.
  • Prepared reports by collecting, analyzing, and summarizing information.
  • Collected data by identifying information sources and designing survey and collection methods.
  • Researched and analyzed information into briefing papers, reports and project papers.
  • Achieved client confidence and protected operations by keeping information confidential.
  • Maintained historical records by documenting system changes and revisions.
  • Resolved retrieval problems by customizing design to meet requirements.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Tracked important information in Microsoft spreadsheets and ran reports or generated graphs using data.

Patient Care Technician

Candler Hospital
06.2016 - 07.2017
  • Provided compassionate care to patients by monitoring vital signs, assisting with personal hygiene, and ensuring their comfort
  • Collaborated with healthcare professionals to collect and handle specimens while ensuring accuracy and adherence to protocols
  • Demonstrated attention to detail and accuracy while performing blood draws and assisting with electrocardiographs
  • Maintained clean and organized patient environment, including changing bedding and ensuring safe and sanitary space
  • Assisted patients with activities of daily living, including eating, grooming, and personal hygiene, ensuring their comfort and well-being
  • Communicated effectively with patients, families, and healthcare professionals to provide updates, address concerns, and ensure coordinated care.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Educated patients and families on proper care and treatment to facilitate successful home care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Teacher/Assistant Director

Jasper Springs Childcare Center
04.2004 - 06.2016
  • Facilitated a positive learning environment by teaching lessons, engaging with children, and promoting their intellectual development
  • Effectively communicated and collaborated with parents from diverse cultural backgrounds to ensure a supportive and inclusive educational experience for their children
  • Demonstrated strong communication, teamwork, customer service, flexibility, and reliability in daily interactions with children, parents, and colleagues
  • Utilized effective techniques in potty training children, fostering their independence and self-care skills
  • Commended for exceptional multitasking abilities, efficiently managing classroom activities, meal preparation, and maintaining a safe environment.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Organized and led recruiting initiatives to maximize program outreach.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
  • Interviewed parents and children for enrollment.
  • Operated school in accordance with company and state licensing standards.
  • Managed program paperwork and child records to comply with state requirements.

Driver

Airborne Express
06.2003 - 02.2004
  • Safely delivered packages to designated locations, ensuring accurate and on-time deliveries
  • Maintained cleanliness and upkeep of the vehicle, promoting a professional image for the company
  • Demonstrated punctuality and reliability by adhering to schedules for pickup and delivery appointments
  • Regularly reported to senior personnel, providing updates on delivery status and addressing any issues or concerns
  • Demonstrated strong customer service skills by ensuring courteous interactions with clients during package deliveries
  • Effectively managed delivery documentation, including obtaining signatures and maintaining accurate records of delivered packages.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Photo Technician/Pharmacy Clerk

CVS
08.2001 - 06.2003
  • Provided excellent customer service by effectively communicating with customers and addressing their inquiries and concerns
  • Demonstrated attention to detail and accuracy in handling transactions and maintaining financial records
  • Collaborated with colleagues to ensure smooth operations by assisting with opening and closing procedures of the Photo Lab
  • Implemented quality control measures to ensure customer satisfaction and adherence to established standards
  • Actively participated in equipment maintenance activities, taking a proactive approach to minimize downtime and maximize efficiency.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

MBA - Human Resources Management

Strayer University
Savannah, Georgia
09.2023

Master of Science - Health Administration

Saint Leo University
Savannah, Georgia
06.2017

Patient Care Certificate -

Savannah Technical College
Savannah, GA
06.2011

High School Diploma -

Groves High School
Garden City, GA
05.1999

Skills

  • Employee Relations
  • Microsoft Skills
  • Recruitment and Selection
  • Training and Development
  • HR Policy Compliance
  • PowerSchool
  • Conflict Resolution
  • Onboarding and Orientation
  • Problem Solving
  • Performance Management
  • Organizational Skills
  • Office Administration
  • Case Management Proficiency
  • Database Management

Certification

  • CPR Certified
  • Patient Care Technician License

References

  • Counselor Clerk, Rice Creek School, (912) 395-4101
  • Primary Care Provider, Walton E. Burns, (912) 826-5696
  • Patient Care Technician, Candler Hospital, (912) 819-6000
  • Driver, Airborne Express, (800) 247-2676
  • Teacher/Cook, Jasper Springs Childcare Center, (912) 355-7111

Hobbies And Interests

  • Head boys Basketball Coach for 3 years at Rice Creek School
  • Outdoor Activities
  • Sports

Core Competences

  • Employee Relations
  • Recruitment and Selection
  • Training and Development
  • Multitasking
  • Teamwork
  • Attention to Detail
  • Adaptability
  • Decision-making
  • Interpersonal Skills
  • Employee Engagement
  • HR Policy and Compliance

Awards

Support Person of the Year | Rice Creek School 2023

Timeline

Counselor Clerk/Backup Information Specialist

Rice Creek School
08.2017 - Current

Patient Care Technician

Candler Hospital
06.2016 - 07.2017

Teacher/Assistant Director

Jasper Springs Childcare Center
04.2004 - 06.2016

Driver

Airborne Express
06.2003 - 02.2004

Photo Technician/Pharmacy Clerk

CVS
08.2001 - 06.2003

MBA - Human Resources Management

Strayer University

Master of Science - Health Administration

Saint Leo University

Patient Care Certificate -

Savannah Technical College

High School Diploma -

Groves High School

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CHRISTINA DALTON