Christina Daugherty
Albany,TX
Summary
Long term dedicated employee offering 18 years of service in a multi-site FQHC that offers services in medical, dental, behavior health and counseling. In my 18 years of service I learned that hard work, consistency, team work and kindness go a long way! Experiences include marketing, public and staff relations, provider credentialing, medical billing, patient accounts and auditing, supervising and management team collaboration.
Overview
18
18
years of professional experience
Work History
Marketing Coordinator/ Credentialing/Patient Account Representative
Resourcecare
10.2005 - 05.2023
- Planned and executed internal and external marketing events.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted employee appreciation and staff events
- Prepared records for site visits and file audits.
- Developed and implemented onboarding and orientation programs for new employees.
- Enrolled providers with private insurance plans.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Researched accounts and completed due diligence to resolve collection problems.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Oversaw front desk operations in a multi-site fast paced medical clinic
Education
Health Information Technology - Coding Specialist - Health Information Technology
Texas State Technical College-
Breckenridge, TX08.2005
Skills
- Public Relations
- Website maintenance
- Marketing Strategies
- Staff Support
- Administrative Support
- Customer Satisfaction
- Computer Proficiency
- Community Health Center Credentialing
- Collections Processing
- Claims Submissions
- Patient Data Management Systems
- Office Supplies and Inventory
Timeline
Marketing Coordinator/ Credentialing/Patient Account Representative
Resourcecare
10.2005 - 05.2023
Health Information Technology - Coding Specialist - Health Information Technology
Texas State Technical College-
Similar Profiles
Amanda VickersAmanda Vickers
Home Health LVN at Generations Home HealthHome Health LVN at Generations Home Health
David Keith HudsonDavid Keith Hudson
Crane Operator at Transocean Deepwater DrillingCrane Operator at Transocean Deepwater Drilling
Blanton BelcherBlanton Belcher
Student Research Worker at Texas A&M AgriLife Research DepartmentStudent Research Worker at Texas A&M AgriLife Research Department
Ana BalliewAna Balliew
Family Nanny at Kim McEnrueFamily Nanny at Kim McEnrue
Amy BurtonAmy Burton
Business Office Representative/Credentialing Coordinator at Arise VascularBusiness Office Representative/Credentialing Coordinator at Arise Vascular