Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Davis

Valley Center,KS

Summary

Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.

Overview

18
18
years of professional experience

Work History

Account Manager and Logistics Coordinator

EVERIDGE
Andover, KS
06.2012 - Current
  • Produced sales documents, finalized deals and filed records.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Assisted in resolving customer complaints in a prompt manner.
  • Collaborated with team members to determine strategic sales approaches.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Contributed ideas for improving internal processes related to sales operations.
  • Participated in trade shows and conventions to generate leads.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • De-escalated customer interactions by providing alternative solutions to issues.
  • Developed successful customer relationships to boost sales opportunities.
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Responded quickly to customer inquiries about order status or changes in schedules.

Administrative Assistant

CMW Inc.
Wichita, KS
11.2006 - 05.2011
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Facilitated communication between different departments within the organization.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Verified that all necessary approvals were obtained prior to processing payments.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Handled high-volume invoice processing with minimal supervision.
  • Addressed month-end closing functions for detailed reporting.
  • Processed company receipts, sales invoices and payments from customers and suppliers.
  • Set up new vendors in system as needed including obtaining tax forms and W9s.
  • Reconciled discrepancies between vendor statements and internal accounts payable reports.

Education

High School Diploma -

Valley Center High School
Valley Center
05-2004

Skills

  • Account development
  • National accounts
  • Customer relationship management (CRM)
  • Teamwork and collaboration
  • Client relationship management
  • Coordinating paperwork
  • Customer service

Timeline

Account Manager and Logistics Coordinator

EVERIDGE
06.2012 - Current

Administrative Assistant

CMW Inc.
11.2006 - 05.2011

High School Diploma -

Valley Center High School

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Christina Davis