Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Inclusion Aide/Paraprofessional
Community ISD
Nevada
08.2023 - 01.2026
Assisted teachers in delivering differentiated instruction tailored to meet individual student needs.
Facilitated individual and small group sessions to improve children's mastery of course concepts.
Adapted instructional techniques to suit various ages and skill levels of study.
Tracked student progress and communicated observations to educators to inform instruction.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Medical Benefit Specialist
Medical Practice Solutions
Richardson
04.2021 - 05.2023
Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
Coordinated with billing department to ensure accurate application of insurance information to claims, enhancing claim approval rates.
Managed multiple tasks and priorities in high-volume, fast-paced environment, ensuring timely processing of patient benefits.
Documented all calls and benefit information clearly and concisely into billing system, supporting efficient claims processing.
Customer Service Coordinator
AIM Your Way
Allen
04.2015 - 02.2019
Provided excellent customer service while communicating with vendors, contractors and clients via phone or email correspondence.
Coordinated with vendors to schedule repairs and maintenance tasks efficiently.
Utilized software tools for tracking project progress and managing work orders efficiently.
Ensured that all safety protocols were followed during the course of any job.