Christina Dawson
O'Fallon,MO
Summary
Compassionate Student Nurse Technician known for high productivity and efficient task completion. Skilled in patient care, vital signs monitoring, and medical terminology comprehension. Excel in communication, empathy, and teamwork to enhance patient outcomes and support healthcare teams effectively.
Overview
16
16
years of professional experience
Work History
Student Nurse Technician
Mercy Hospital South
St Louis, MO
01.2023 - Current
- Provided direct patient care under the supervision of a Registered Nurse.
- Assisted with admission, transfer and discharge procedures for patients.
- Performed basic nursing skills, such as vital sign measurements, specimen collection, and assisted with patient ambulation.
- Maintained accurate records of all treatments provided to patients.
- Assisted in preparing and maintaining medical equipment for use on patients.
- Answered patient call lights promptly and responded to requests for assistance from other staff members.
- Reported any changes in patient status or concerns to the supervising RN immediately.
Medical Receptionist II
Mercy Eye Specialist Clinic
St. Louis
04.2022 - 01.2023
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Front Office Assistant
Hill Vision Servies
Lake Saint Louis
06.2021 - 04.2022
- Greeted customers and provided assistance with inquiries.
- Organized filing system for customer records and documents.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Performed data entry of patient information into computer systems.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
- Processed payments from customers using cash, credit cards or checks.
- Assisted with the preparation of daily bank deposits.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Monitored customer accounts for overdue payments or discrepancies.
- Maintained a clean front office environment including lobby area.
Lead Optician/Front Office Assistant
Merritt Eyecare
Florissant
04.2008 - 05.2021
- Directed optical staff in providing excellent customer service and patient care.
- Performed advanced technical duties such as mounting, repairs, adjustments and troubleshooting of ophthalmic equipment.
- Ordered supplies, maintained inventory levels and monitored stock turnover rate for all optical products.
- Trained new opticians on product knowledge, dispensing techniques, customer service skills and other job related tasks.
- Assisted with the scheduling of appointments, filing paperwork and maintaining patient records.
- Analyzed prescriptions written by optometrists or ophthalmologists to determine best lenses for patients' needs.
- Educated clients about eyeglass lens options including single vision lenses, bifocals, trifocals or progressive lenses.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Supervised technicians in cleaning work areas, sterilizing instruments and disposing hazardous materials according to established protocols.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Education
Associate of Applied Science - Nursing
St. Louis Community College At Meramec
St Louis, MO12-2024
Skills
- Specimen Collection
- Infection control procedures
- Vital Sign Monitoring
- HIPAA Compliance
- Therapeutic Interventions
- Clinical Documentation
- ADL support
- Bedsore Prevention
- Medical Records Management
- Patient Ambulation
- Patient Safety
- Patient Feeding
- Compassionate Care
- Patient motivation and encouragement
- Toileting assistance
- Vital signs recording
Workauthorization
Authorized to work in the US for any employer
Timeline
Student Nurse Technician
Mercy Hospital South
01.2023 - Current
Medical Receptionist II
Mercy Eye Specialist Clinic
04.2022 - 01.2023
Front Office Assistant
Hill Vision Servies
06.2021 - 04.2022
Lead Optician/Front Office Assistant
Merritt Eyecare
04.2008 - 05.2021
Associate of Applied Science - Nursing
St. Louis Community College At Meramec
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