Christina DeBruyn
Inverness
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations. Caring and skilled individual that is passionate about positively impacting programs and helping participants by providing expert support. Familiar with advocacy and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Advocate
Citrus Abuse Shelter Association
11.2018 - Current
- Attended over 24 hours hours of training courses each year to advance professional knowledge of social work.
- Assessed cognitive abilities and physical and emotional needs of participants to determine appropriate interventions.
- Worked closely with survivors to maintain optimum levels of communication to effectively and efficiently complete projects.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Developed and implemented programs to engage and empower underserved populations.
- Facilitated communication between clients and other service providers.
- Facilitated outreach activities to build community awareness.
Waitress
Filippo's Pizzeria & Grill
02.2009 - 07.2009
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- We served anywhere between 50-300 customers daily.
Education
Bachelor of Science - Health Administration/ Health Management
University of Phoenix
Tempe, AZ05.2019
Associate of Arts - Health Administration/Medical Records
University of Advancing Technology
Tempe, AZ05.2013
High School Diploma -
Sarasota High School
Sarasota, FL05.2003
Skills
- Organization and Time management
- Leadership
- Planning and Coordination
- Compassion
- Flexible & Adaptable
- Self-motivated professional
- Interpersonal Communication
- Multitasking abilities
- Written Communication
- Computer skills
- Reading comprehension
Certification
- Certified Florida Domestic Violence Advocate, Citrus Abuse Shelter association - 2018-Present
- Certified Victim Crime Compensation, Relocation Assistance Citrus Abuse Shelter association - February 2/9/2023-2/9/2025
- Certified Address Confidentiality Program February 2/9/2023-2/9/2027
- Department of Florida Food Safety and sanitation Training - CASA 2/29/2024 Annually
- Introduction to Mental Health and Substance Use Dynamics within Domestic Violence, presented by LaDonna Butler, FLDVC Training - 1/18/2023
- What is effective in working with Men presented by Caminar Latino-Latinos United for Peace and Equity Training - 11/21/2022
- McKinney-Vento, Understanding Homeless students and what they need to receive help. Presented by Nichelle Mohre-Cassidy Director of Student Services Training - 11/9/2022
- CPR training by Citrus County Fire Department, Ryan Olding Captain Training - 10/26/2022
- Working with Survivors who are Men presented by Emil Rudicell FLDVC Training - 10/25/2022
- What is Early Childhood Court? presented by Carissa Diefel - Program Assistant and Martha Firkins - Program Coordinator State of Florida Fifth Judicial Circuit Training - 10/12/2022
- Introduction to Safety Planning for Community Partners: Presented by FLDVC Training - 10/5/2022
- Supporting Young Clients Seeking Pregnancy Referrals: Presented by PROVIDE trainer Tara Johnson, Administrator Training - 9/22/2022
- Trauma Informed Care Training presented by Sunshine Arnold Training - 9/14/2022
- DCF CF Operating procedure No 180-4 Mandatory reporting Training - 8/12/2022 Annually
- Support to the Deaf and Hard of Hearing Training CASA - 1/19/2024 Annually
- Traumatic Brain Injury Training - 7/29/2022
- DCF Security Awareness Training CASA - 1/19/2024 Annually
- Conflict Resolution & De-escalation Training CASA - 2/26/2024
- Civil Rights Training - 1/19/2024 Annually
- Deaf and hard of Hearing Module 3 Training - 1/19/2024 Annually
- Deaf and hard of Hearing Module 2 Training - 1/19/2024 Annually
- Deaf and hard of Hearing Module 1 Training - 1/19/2024 annually
- HIV/AIDS Training - 2/21/2024 Annually
- Universal Precautions Training - 2/29/2024 Annually
- DV Crisis Hotline Skills 103: Are You Safe? (Safety Planning Training) presented by FLDVC Colab Andrene Baxter Training - 7/6/2022
- Data Security Training - CASA 3/8/2024 Annually
- Emergency Management Training - CASA 3/8/2024 Annually
- Anti-Bullying Training - DCF/CASA 1/19/2024 Annually
- Bringing Light into the darkness of Sex Trafficking- 9/8/2023 Andrene Baxter
- DVAM Webinar Part 1 #1Thing to #Care4Advocates Mind, Body, and Soul 9/7/2023
- DVAM Part 2 #1Thing to #Care4Advocates Mind, Body, and Soul 10/5/2023
- DVAM Part 3 #Thing to #Care4Advocates Mind, Body, Soul 11/2/2023
Timeline
Advocate
Citrus Abuse Shelter Association
11.2018 - Current
Waitress
Filippo's Pizzeria & Grill
02.2009 - 07.2009
Bachelor of Science - Health Administration/ Health Management
University of Phoenix
Associate of Arts - Health Administration/Medical Records
University of Advancing Technology
High School Diploma -
Sarasota High School
Similar Profiles
Tiyahnna HopkinsTiyahnna Hopkins
Advocate at Citrus County Abuse Shelter AssociationAdvocate at Citrus County Abuse Shelter Association
Bessy J Lopez MartinezBessy J Lopez Martinez
Childcare Assistant Teacher at Shelter for Abuse Women & ChildrenChildcare Assistant Teacher at Shelter for Abuse Women & Children
April RuthigApril Ruthig
Board Member at Michigan Association of Alcoholism and Drug AbuseBoard Member at Michigan Association of Alcoholism and Drug Abuse