Compassionate and diverse Healthcare professional dedicated to providing top-quality, patient-centered care aimed at improving the quality of life for every individual served. Highly skilled in conducting assessments, planning, and implementing individualized treatment plans. Posses a strong work ethic and a desire to take on new challenges.
Overview
11
11
years of professional experience
Work History
Dialysis Patient Care Technician
Fresenius Medical Care N.A.
Knoxville, TN
01.2022 - Current
Perform hemodialysis treatments for patients with end- stage renal disease or acute kidney injury
Provide direct patient care in a dialysis center, including monitoring vital signs, administering medication and performing patients' treatments as prescribed by physician orders and nursing assessments
Respond promptly to emergency situations involving medical distress or injury and report unusual changes in patient status immediately to supervisor an supervising nurse
Monitor and assess patient response to prescribed therapies and report any changes in condition to physicians or nurses.
Monitor patient status during treatment and report variances and adverse reactions to care team and update patient chart with accurate medical records
Participate in ongoing quality assurance activities to improve patient care and safety including programs designed to increase knowledge of clinical procedures
Maintain strict patient data procedures to comply with HIPAA laws and company policies
Obtain vital signsMonitor diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Help patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Maintained accurate records of patient care, condition, progress, and concerns.
Responded quickly in emergency situations by providing appropriate first aid measures.
Collaborated with interdisciplinary teams to provide comprehensive care services.
Assisted with patient admissions, discharges and transfers.
Certified Nursing Assistant
Concordia Rehabilitation Center
Maryville, TN
07.2018 - 11.2019
Participated in 2week training offered by company to become state certified recognized for achieving top scores among peers and the first to successfully complete and pass state exam in under 2 weeks
Increased patient satisfaction ratings by over 99% decreased the number of patent related falls by 80% responding quickly to patient concerns
Facilitated activities of daily living, personal hygiene management, feeding and ambulation
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
Answered call lights promptly and responded to patient needs accordingly
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff and accurately documented data into patients’ medical records
Facilitated activities of daily living, personal hygiene management, feeding and ambulation
Lead Toddler Teacher
Westside Learning Center
Knoxville, TN
05.2016 - 02.2018
Created and implemented age-appropriate lesson plans and activities that encouraged physical, social, emotional and cognitive development
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
Maintained accurate records of each child’s progress in areas such as language skills, motor skills, and problem solving abilities
Collaborated with other teachers to develop strategies for managing challenging behaviors and with parents to develop and maintain strong support networks and build rapport to foster seamless communication
Provided a safe learning environment by monitoring each child’s behavior and performance identifying areas needing improvement and intervening when necessary
Attended regular professional development trainings related to early childhood education topics, became CPR certified and recognized by management and peers as the only teacher in the facility to pass the state STAAR’s sit- in classroom evaluation achieving an overall Score of 80%
Diet Office Clerk
Tennova Hospital, Physician’s Regional Medical
Knoxville, TN
10.2014 - 02.2016
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Created spreadsheets using Microsoft Excel for tracking data and creating reports.
Assisted in developing and implementing nutritional care plans for patients.
Managed dietary staff including dietary aides, cafe personnel, cooks, and dishwashers to ensure compliance with state regulations.
Developed policies and procedures related to patient meal services operations.
Maintained records of patient diets including any special requirements or restrictions.
Supervised cafeteria staff during meal times ensuring that all orders were prepared correctly.
Implemented a more efficient system for tracking patient preferences, allergies and intolerances
Provided training sessions for new employees on proper procedures and food handling techniques
Dietary Ambassador
Tennova Hospital, Physician’s Regional
Knoxville, TN
01.2013 - 10.2014
Conducted nutritional assessments to determine dietary needs of patients
Provided patient counseling on nutrition, diet modification and lifestyle changes
Assisted in developing menus based on current dietary guidelines and restrictions
Attended conferences and workshops related to nutrition, dietetics, and food service management
Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Education
High School Diploma -
Brookwood High School
Snellville, GA
05-2011
Some College (No Degree) - Medical Assisting
National College
Knoxville, TN
Skills
HIPAA
Emergency Response
Verbal and written communication
Medication Administration
Case Management
Behavioral Conditions
Patient Counseling
Rapport Building
Critical Thinking
Vitals Monitoring
Medical Records Maintenance
Decision-Making
Patient Observation
Accurate reporting
Certifications
CPR/1st aid/ BLS Certified, American Red Cross; 2022