Christina Stewart
Rapid City,SD
Summary
Accomplished Unit Manager/Captain and Supervisor adept at handling high caseloads without sacrificing quality. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit Offender's needs and return then optimal quality of life.
I have 34 years of experience in Corrections and some Law Enforcement training which have made me a well rounded individual with some knowledge in many areas and I have also developed a good repour with members of the community as well as co-workers and other Corrections Professionals throughout the State of South Dakota.
Have been in a supervision role for many years and have successfully kept institutions in order and successfully on track with goals.
In addition to my skills in Corrections, I have also worked in a call center environment at Green Tree for over a year in back end collections, and I was also a part time delivery/pick up driver for Federal Express. I have also done some part-time work in the retail industry. I have many years of experience in working and talking to people.
Overview
37
37
years of professional experience
Work History
Unit Manager/Captain
Rapid City Minimum Center
Rapid City, SD
06.2022 - Current
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Organized and scheduled staff meetings to discuss policies and procedures.
- Provided training sessions for newly hired personnel on relevant skills required for their roles.
- Actively participated in recruitment efforts by interviewing potential candidates.
- Conducted performance reviews for all unit personnel.
- Provided guidance, coaching, and mentoring to staff members.
- Developed effective strategies to improve employee morale, motivation, and engagement.
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
- Implemented ongoing educational objectives to improve staff competencies in safety, quality and core measures.
- Identified and oriented new staff members before deployment to assigned stations.
- Oversaw daily operations of unit, ensuring efficiency and compliance with company policies.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Case Manager
Rapid City Community Work Center
Rapid City, SD
02.2008 - Current
- Perform Correctional Case Work in an Institutional Setting at the Rapid City Community Work Center (Capacity of 220) Currently we are at 230 for average population.
- Develop, evaluate, and analyze programming needs and other data about inmates.
- Evaluate individual offender progress withing the institution
- Co-ordinate and integrate inmate training programs
- Evaluate positive and negative aspects in each offender's case
- Work with offenders on parole planning and develop release plans
- Registration of Sex Offenders
- Complete Interstate Compacts for offenders wishing to transfer supervision to another State
- Updates of financial obligations and child support for offenders
- Working with offenders to sign them up for work release jobs in the community with both the Male and female offenders.
- Work with offenders to obtain identification documents including Driver's license/ID renewals and obtaining birth certificates and Social Security cards.
- Perform Security audits when needed at all facilities in the State.
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Organized and scheduled staff meetings to discuss policies and procedures.
- Evaluated existing procedures for potential improvements in efficiency or cost savings measures.
- Provided training sessions for newly hired personnel on relevant skills required for their roles.
- Actively participated in recruitment efforts by interviewing potential candidates.
- Developed innovative solutions for challenging tasks or projects assigned by upper management.
- Conducted performance reviews for all unit personnel.
- Provided guidance, coaching, and mentoring to staff members.
- Collaborated with other departments to ensure seamless integration of services provided by the unit.
- Developed effective strategies to improve employee morale, motivation, and engagement.
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
Correctional Officer
Rapid City Community Work Center
Rapid City, SD
09.2007 - 02.2008
- Inspected cells and conducted random searches of common areas.
- Maintained clear and open communications to support safe operations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Applied non-violent response tools and physical restraint during problematic situations.
- Detected potential threats and quickly defused conflicts.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Recommended treatment strategies and diagnostic efforts to enhance inmate well-being.
- Instructed inmates on work detail and oversaw work-site transportation.
- Implemented proper techniques to apprehend escapees safely.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Jailer
Pennington County Jail
Rapid City, SD
12.2005 - 06.2006
- Searched prisoner cells and belongings for contraband and weapons.
- Issued clothing, bedding and other authorized items to inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities.
- Observed conduct of inmates and protected from dangers.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Conducted scheduled headcounts to verify presence of prisoners.
- Supervised inmates during day-to-day activities.
Deputy Sheriff
Pennington County Sheriff's Office
Rapid City, SD
07.2005 - 12.2005
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
- Analyzed and evaluated information to determine appropriate course of criminal prosecution.
- Drove patrol vehicle to monitor Pennington County area for dangers and hazards.
- Maintained safety for over County/Fairground events by closely monitoring attendees.
- Served civil process documents and handled subpoenas.
Major
South Dakota Women's Prison
Pierre, SD
06.2000 - 08.2005
- Same duties as listed for the Captains Position for the Women's Prison.
Captain
South Dakota Women's Prison
Pierre, SD
07.1997 - 06.2000
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Created and delivered orientation and training for new team members and professional development activities for experienced staff.
- Director of Security functioning as the Acting Warden in the absence of the Warden at the Women's Prison.
- Responsible for Hiring processes, disciplinary and investigative processes involving staff, annual employee evaluations.
- Facility Risk Manager
- Responsible for developing Operations Memorandums and policy development for the Women's Prison.
- Maintaining records for Staff and inmate records and reports.
- Assisted in initial opening of the Women's prison including installation of all security equipment.
- Conducting inspections and keeping accurate records for monthly statistics
- Prison auditor for all facilities in the State of South Dakota.
Corrections Lieutenant
Mike Durfee State Prison
Springfield , SD
05.1994 - 07.1997
- Supervised visitation and checked visitors for proper identification and contraband.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Maintained order in building and on grounds of prison.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Attended court hearings and provided testimony.
- Coordinated shakedowns to locate and remove unauthorized items.
- Kept team on track by assigning and supervising activities and giving constructive feedback.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Correctional Sergeant
Mike Durfee State Prison
Springfield, SD
04.1991 - 05.1994
- Supervised visitation and checked visitors for proper identification and contraband.
- Coordinated shakedowns to locate and remove unauthorized items.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Attended court hearings and provided testimony.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Maintained order in building and on grounds of prison.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our facility.
- Handled delegated tasks.
- Maintained security of the facility by preventing escapes, controlling movement on the facility and conducting scheduled counts.
- Served as a co-commander on the facility SORT Team
- Assistant instructor for Pressure Point Control Tactics
Correctional Officer
Mike Durfee State Prison
Springfield, SD
10.1987 - 04.1991
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Inspected cells and conducted random searches of common areas.
- Maintained clear and open communications with facility areas to support safe operations.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Instructed inmates on work detail and oversaw work-site transportation.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Detected potential threats and quickly defused conflicts.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Education
Bachelor of Arts - Criminal Justice
Ashford University, Clinton Iowa
Clinton, IA2013
Skills
- Decision Making
- Organization and Multitasking
- Interdisciplinary Collaboration
- Verbal and Written Communication
- Performance Tracking
- Positive Attitude
- Problem-Solving
- Documentation and Reporting
- Case Management Tracking
- Case Planning
- Conflict Resolution
- Calm Under Pressure
Timeline
Unit Manager/Captain
Rapid City Minimum Center
06.2022 - Current
Case Manager
Rapid City Community Work Center
02.2008 - Current
Correctional Officer
Rapid City Community Work Center
09.2007 - 02.2008
Jailer
Pennington County Jail
12.2005 - 06.2006
Deputy Sheriff
Pennington County Sheriff's Office
07.2005 - 12.2005
Major
South Dakota Women's Prison
06.2000 - 08.2005
Captain
South Dakota Women's Prison
07.1997 - 06.2000
Corrections Lieutenant
Mike Durfee State Prison
05.1994 - 07.1997
Correctional Sergeant
Mike Durfee State Prison
04.1991 - 05.1994
Correctional Officer
Mike Durfee State Prison
10.1987 - 04.1991
Bachelor of Arts - Criminal Justice
Ashford University, Clinton Iowa
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