Christina Hansen
Overland Park
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.
Overview
4
4
years of professional experience
Work History
Front Count Assistant
New Concept Auto Service
Shawnee
08.2024 - Current
- Organized and maintained filing systems for documents and records.
- Greeted visitors, clients and guests in a professional manner.
- Developed positive relationships with internal customers through effective communication techniques.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Entered data into databases accurately and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
Customer Lending Service Specialist
Advance America
Overland Park
09.2023 - 09.2024
- Participated in team meetings regularly in order to share ideas or provide updates on progress towards goals.
- Maintained accurate records of customer transactions including purchase orders and invoices.
- Processed payments for services rendered accurately and efficiently.
- Provided excellent customer service to guests and answered inquiries regarding services, products, and prices.
- Organized daily work schedule to ensure efficient use of time while adhering to company policies and procedures.
- Answered inbound calls, chats and emails to facilitate customer service.
- Conducted periodic audits of cash registers to verify accuracy of money handling practices.
Administrative Assistant
Adonis Auto Group
Overland Park
04.2021 - 08.2023
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelors I - Health Care Administration
Charter College
Vancouver, WA09-2009
High School Diploma -
Fort Vancouver High School
Vancouver, WA06-2002
Skills
- Data entry
- Document management
- Customer service
- Filing systems
- Payment processing
- Office organization
- Record keeping
- Effective communication
- Team collaboration
Timeline
Front Count Assistant
New Concept Auto Service
08.2024 - Current
Customer Lending Service Specialist
Advance America
09.2023 - 09.2024
Administrative Assistant
Adonis Auto Group
04.2021 - 08.2023
Bachelors I - Health Care Administration
Charter College
High School Diploma -
Fort Vancouver High School
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