Christina DiTomo
Media,PA
Summary
Passionate support specialist dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Previous background in leading successful teams in executing customer satisfaction while completing tasks needed for cleanly properties.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead Cleaning Technician
Baselice And Son Cleaning Services
10.2022 - Current
- Over sight of cleaning crew
- Collection of payments
- Responsible for transportation to and from job site for myself and my crew.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Used time management and efficient cleaning methods to meet deadlines.
Recovery Support Specialist
Recovery Centers Of America
03.2022 - 08.2023
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Planned appropriate treatment and discharge schedules to maximize success.
Lead Cleaning Technician
B2B Green Clean
09.2020 - 02.2022
- Delivered quality customer service to address urgent needs and cleaning requests.
- Lead other team members in performing tasks in proper order and following strick timeline.
- Exceptional customer service while communicating with customers.
- Attention details to ensure customer satisfaction.
Education
High School Diploma -
Archbishop John Carroll
Radnor, PA06.1996
Certification
Certified Recovery Specialist
Villanova College of Professional Studies 2023
Timeline
Team Lead Cleaning Technician
Baselice And Son Cleaning Services
10.2022 - Current
Recovery Support Specialist
Recovery Centers Of America
03.2022 - 08.2023
Lead Cleaning Technician
B2B Green Clean
09.2020 - 02.2022
High School Diploma -
Archbishop John Carroll
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