Christina Drugon

Lead the creation, implementation, and evolution of people programs to drive employee engagement, performance management, and retention

• Talent and Performance Programs: Designed and managed talent and performance management systems to ensure continuous growth, high performance, and feedback culture across all levels.
• Employee Engagement: Led company-wide employee engagement initiatives using surveys, focus groups, and feedback mechanisms; improved employee engagement scores by 11%
• Recognition & Feedback Systems: Created and optimized feedback and recognition systems to support open communication and continuous improvement. Reduced turnover by 2% through enhanced recognition and feedback initiatives.
• Strategic Program Development: Developed and executed change management plans for key strategic people programs, including communication strategies and resource management.
• Metrics & Reporting: Analyzed program effectiveness through key metrics and data analysis to drive continuous iteration and improvement of people programs.
• Collaboration: Partnered closely with stakeholders, managers and the broader people team to ensure alignment between people programs and organizational goals.

Led the development of comprehensive talent management and employee engagement programs in a fast-paced environment

• People Programs Design: Built and refined talent management processes that encouraged continuous learning, growth, and distinctive performance, helping teams scale rapidly in a high-growth setting.
• Employee Feedback Initiatives: Launched quarterly surveys and feedback loops to improve employee experience, and worked with managers to act on feedback to enhance team morale and productivity.
• Cross-functional Collaboration: Collaborated with HR and leadership teams to create scalable programs that addressed business needs, improving internal mobility and promoting employee development.
• Change Management: Led successful initiatives to navigate organizational changes and communicated these changes effectively to ensure buy-in from all Stakeholders.

• Serve as a liaison for Partners, frequently dealing with high profile clients, internal colleagues and expertly navigates/coaches on difficult situations; demonstrates diplomacy and empathy with all contacts.
• Work closely and collaboratively with internal Advanced Industries (AI) practice to manage and lead PMO for 2019 Teach Enabled Transformation compendium alongside key stakeholders.
• Provide administrative support to two Sr. Consulting Partners while participating as an integral part of the Midwest administrative support team.

• Assist SVP of Ball Sports, and 5 directors in maintaining daily schedule(s) and phone correspondence.
• Handle confidential company information, documents and matters requiring executive approval with discretion, diplomacy, urgency, and poise.
• Plan and executed medium to large scale events such as golf outings, happy hours, team-building excursions, corporate parties, and offsite meetings.