CHRISTINA EVANS
TAYLORSVILLE,UT
Summary
Results-driven Senior Account Manager with expertise in driving profit growth and building strong client relationships through advanced communication and persuasive strategies. Proficient in innovative sales techniques and project management, fostering collaboration to enhance client satisfaction. Skilled in developing long-lasting partnerships and adapting to evolving market trends, committed to implementing forward-thinking solutions that boost team performance.
Overview
19
19
years of professional experience
Work History
Senior Account Manager
Advance Manufacturing Technology
07.2007 - Current
- Cultivated strong client relationships through outstanding service and support.
- Facilitated interdepartmental communication for improved collaboration and problem-solving.
- Coordinated cross-team efforts to ensure timely product and service delivery.
- Supported key accounts in sales, technical, and business operations effectively.
- Updated sales forecasts based on pipeline status for accurate resource planning.
- Leveraged SAP/ERP systems to enhance operational efficiency and data management.
Office Manager/Accounting
Advance Manufacturing Technology
01.2012 - 01.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
Shipping Manager
Advance Manufacturing Technology
01.2008 - 01.2012
- Ensured accurate item verification and packaging for efficient shipment processing.
- Facilitated collaboration with sales team for precise order fulfillment.
- Guaranteed timely delivery of priority shipments through effective communication.
- Streamlined shipping processes to minimize errors and enhance operational efficiency.
- Prevented shipment delays by maintaining organized inventory and monitoring stock levels.
- Improved customer satisfaction by coordinating prompt and accurate delivery solutions.
- Maintained high standards of quality control for outgoing shipments.
- Developed strong working relationships with logistics partners to optimize shipping routes.
Debur/Finishing Department
Advance Manufacturing Technology
01.2007 - 01.2008
- Completed the finishing process on machined parts prior to shipment or outside processes.
Education
GED -
Box Elder High School
Brigham City, UTSkills
- Microsoft Word/Excel
- Scheduling
- Microsoft Outlook
- Thorough and detail oriented
- Strong communication skills
- Ability to prioritize and accomplish multiple tasks
- Strong problem-solving abilities
- Strong client relations
Timeline
Office Manager/Accounting
Advance Manufacturing Technology
01.2012 - 01.2016
Shipping Manager
Advance Manufacturing Technology
01.2008 - 01.2012
Senior Account Manager
Advance Manufacturing Technology
07.2007 - Current
Debur/Finishing Department
Advance Manufacturing Technology
01.2007 - 01.2008
GED -
Box Elder High School