Summary
Overview
Work History
Education
Skills
Timeline
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Christina Durbin

Ocala

Summary

Professional individual with extensive experience in personal assistance and a proven ability to overcome challenges. Demonstrates strong problem-solving skills and a proactive approach to tasks. Recognized for adaptability and creativity, consistently delivering results. Dedicated to contributing meaningfully to organizational objectives.

Overview

26
26
years of professional experience

Work History

Personal Assistant

Thomas Tenney
01.2016 - Current
  • Maintained organized filing systems for personal and professional documentation.
  • Oversaw calendars and coordinated appointments for various events.
  • Facilitated communication by responding to emails and correspondence.
  • Enhanced executive time management through effective task prioritization and organization.
  • Demonstrated discretion while handling confidential information.
  • Assisted with personal tasks, including scheduling and errands as needed.
  • Served as primary contact for visitors and phone calls, ensuring timely responses.
  • Supported project completion by assisting with task execution whenever necessary.

Sales Associate

Dillards Department Store
12.2004 - 06.2005
  • Organized racks and shelves to enhance store visual appeal and promote merchandise.
  • Handled cash transactions efficiently, ensuring accuracy and compliance with cash handling policies.
  • Built strong customer relationships to drive repeat business.
  • Managed returns, exchanges, and refunds according to store policy.
  • Prepared merchandise for sales floor through effective pricing and tagging.
  • Assisted customers in locating products and checking availability at other locations.
  • Answered customer inquiries regarding sizing, accessories, and product care.
  • Created visually appealing displays that showcased products and increased shopper engagement.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Assistant Store Manager

Eckerd's Drug Store
09.1999 - 06.2000
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

High School Diploma -

FSCJ
Jacksonville, FL
08-1998

Skills

  • Multitasking and organization
  • Customer service
  • Time management
  • Creative thinking capacity
  • Administrative support
  • Advanced interpersonal skills
  • Discretion and confidentiality
  • Social media savvy
  • Attention to detail
  • Dedicated team player
  • File and database management
  • Project coordination

Timeline

Personal Assistant

Thomas Tenney
01.2016 - Current

Sales Associate

Dillards Department Store
12.2004 - 06.2005

Assistant Store Manager

Eckerd's Drug Store
09.1999 - 06.2000

High School Diploma -

FSCJ

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Christina Durbin