Christina Eernisse
Flowery Branch,GA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
Independent Self Employment
Helen, US
02.2016 - 08.2022
- Managed 15 short term rental properties in the NEGA area
- Advertising properties
- Scheduling tenants check-in/check-out dates etc
- Scheduling maintenance
- Managing 4 employees
- Managed all customer interactions
- Provided superb customer service at all times for all guest
Automotive Sales Representative
Maxie Price RV & Auto
Cleveland, US
10.2020 - 09.2021
- Assisted customers in selecting the right product according to their needs and budget.
- Conducted test drives with customers to demonstrate vehicle performance and features.
- Greeted customers, identified customer needs and provided information about products and services.
- Maintained updated knowledge of all vehicles, accessories and promotional programs.
- Negotiated prices with customers to ensure maximum profitability for dealership.
- Kept records of customer interactions and transactions, recording details of inquiries, complaints, comments or actions taken.
- Followed up with customers regarding delivery dates and post-sale service requirements.
- Performed administrative tasks such as preparing contracts for purchases and processing paperwork related to sales transactions.
- Organized events such as car shows and open houses to promote dealership services.
- Scheduled appointments for potential buyers at the dealership showroom.
- Updated inventory records regularly using a computer system.
- Answered phone calls from prospective buyers inquiring about new or used cars.
- Contacted previous customers via telephone or email to follow up on satisfaction levels.
- Recorded sales orders, processed paperwork, and delivered documentation to customers to finalize sales process.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Lead Server
Cowboys & Angels Restaurant and Bar
Helen, US
08.2013 - 02.2017
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Performed cashier duties such as taking payments from customers and making change accurately.
- Answered phone calls from customers regarding reservations or inquiries about menu items.
- Processed guest checks using POS system accurately.
- Set up banquet functions according to instructions provided by banquet captain or manager.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
Education
Certificate - Medical Terminology 1,2,3
Rice University
Houston, TX09-2024
Some college - Business Management
University of Phoenix-Online Campus
RemoteSkills
- Data Entry
- Sales
- Assistant Manager Experience
- Customer Service
- Cash Handling
- Direct Sales
- Hospitality management
- Restaurant experience
- Organized
- Property management
- Clerical experience
- Office management
- Schedule management
- Administrative Experience
- Communication skills
- QuickBooks
- Microsoft Office
- Project scheduling
- Customer relationship management
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Work style: Reliability, Proficient, 01/01/24
- Customer focus & orientation, Proficient, 08/01/23
- Attention to detail, Proficient, 01/01/24
- Bookkeeping, Proficient, 06/01/22
- Administrative assistant/receptionist, Proficient, 12/01/23
Timeline
Automotive Sales Representative
Maxie Price RV & Auto
10.2020 - 09.2021
Property Manager
Independent Self Employment
02.2016 - 08.2022
Lead Server
Cowboys & Angels Restaurant and Bar
08.2013 - 02.2017
Certificate - Medical Terminology 1,2,3
Rice University
Some college - Business Management
University of Phoenix-Online Campus
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