Christina Elianor

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with strong customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

• (Gold CRC) Career Readiness Certificate, 01/2012, Present
• Career pathways employability certificate, 01/2012, Present
• First Aid Certification

I have an unusual combination of soft skills that I feel makes me unique. My sense of professionalism and work ethic is of the upmost importance to me and, as such, I take immense pride in my work, believing that the work I produce is an expression of the kind of person I am. I believe there is always room to develop, up-skill and sharpen my delivery. So, I’m constantly seeking to improve, learn from my mistakes, and challenge myself, and I’m exceptionally organized in terms of tracking my results, progress, and any trends in my work and output. So through this, I’m able to find potential learning opportunities and lessons, spot potential problems before they become larger issues, and steadily improve. I use challenges as a learning experience and try to turn the occasional small mistake into a huge positive, rather than dwelling on it as a negative. In past jobs, my managers often complimented my ability to learn quickly, perform well without needing constant supervision, and remain calm even when something didn’t go my way. So that’s the unique skill set that I feel I can bring to this role.

• Administrative assistant/receptionist, Proficient, 10/2023, Using basic scheduling and organizational skills in an office setting
• Written communication, Proficient, 12/2023, Best practices for writing, including grammar, style, clarity, and brevity
• Work style: Conscientiousness, Proficient, 02/2024, Tendency to be well-organized, rule-abiding, and hard-working
• Customer service, Proficient, 03/2023, Identifying and resolving common customer issues
• Sales fit, Proficient, 03/2023, Measures the traits that are important for success in sales positions
• Call center customer service, Proficient, 03/2023, Demonstrating customer service skills in a call center setting
• Customer focus & orientation, Proficient, 01/2023, Responding to customer situations with sensitivity
• Social media, Proficient, 10/2023, Knowledge of social media techniques and analytics interpretation
• Work style: Reliability, Proficient, 10/2023, Tendency to be reliable, dependable, and act with integrity at work
• Basic computer skills, Proficient, 02/2024, Performing basic computer operations and troubleshooting common problems
• Sales skills, Proficient, 01/2023, Influencing and negotiating with customers
• Technical support: Customer situations, Proficient, 01/2023, Responding to technical support situations with sensitivity
• Medical receptionist skills, Proficient, 08/2023, Managing physician schedules and maintaining accurate patient records
• Attention to detail, Proficient, 12/2023, Identifying differences in materials, following instructions, and detecting details among distracting information