Christina Ely
Bradenton,FL
Summary
Highly accomplished and results-oriented professional with extensive experience in leading cross-functional teams to deliver complex projects on time and within budget. Demonstrated expertise in personnel management, financial planning, and operational optimization. Proven ability to thrive in high-pressure environments while consistently meeting organizational goals. Skilled in strategic decision-making, contract negotiation, and customer service. Adept at fostering positive associations with colleagues and driving brand growth through innovative approaches. Excellent communicator with strong leadership skills, able to cultivate collaborative relationships with stakeholders at all levels.
Overview
15
15
years of professional experience
Work History
Owner
Camp Run-A-Mutt
01.2022 - 01.2024
- Devised business plan and budget to increase profitabilityDirected day-to-day business operations, ensuring efficiency across departments
- Maintained financial stability through vigilant cash flow monitoring
- Amplified brand presence and revenue through strategic social media promotions
- Established a solid operational foundation for smooth business transitions
- Revamped staffing schedules to meet operational needs within budget constraints
- Orchestrated successful promotional events to drive foot traffic and sales growth
- Facilitated knowledge-sharing among Franchisees to raise operational efficiency
- Leveraged exceptional communication skills to understand and fulfill customer requirements
- Achieved record-breaking franchise growth
- Established positive cash flow within the first 12 months through rigorous expense management and revenue generation strategies
- Projected 2024 gross sales to exceed $1.2M through strategic market analysis and targeted sales initiatives
- Cultivated strong client relationships through attentive communication and issue resolution.
Assistant Vice President, Operations Manager II
Huntington National Bank
01.2009 - 01.2022
- Formulated and employed operational procedures to ensure adherence to quality standards
- Monitored and elevated process effectiveness, team performance, and customer satisfaction
- Guided operations personnel, delivering training, and support to attain organizational goals
- Cultivated proficient operational teams to meet production targets efficiently
- Worked collaboratively with team leads to execute quality assessments
- Generated staff schedules and allocated responsibilities to maximize productivity
- Provided leadership and guidance to new recruits, securing comprehensive understanding of company protocols
- Revamped efficiency and maintained high-quality outputs by supervising day-to-day operations
- Nurtured a lawful work environment by guaranteeing safety and operational compliance at state, federal, local, and company levels
- Achieved significant cost savings in millions while maintaining rigorous compliance standards with error rates consistently below 0.25%, surpassing industry standard of 3%
- Administered a specialized division managing complex product lines, necessitating advanced training and expertise to ensure adherence to expedited closing timelines and contractual obligations
- Showcased exceptional leadership in talent development, highest percentage of employee advancement and growth within Huntington's management ranks.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
CEO / Real Estate Developer
Ely-Hef LLC, Real Estate
01.2016 - 01.2021
- Negotiated contracts with vendors and suppliers to improve cost savings and quality
- Established strategic pricing structures aligned with market dynamics, driving revenue growth
- Upheld meticulous records for production, inventory, income, and expenses, facilitating informed decision-making
- Monitored progress through strategic planning and measurement, steering continuous advancement
- Anticipated customer demand to optimize pricing and credit terms, enhancing customer satisfaction and retention
- Enacted effective budgeting and financial management strategies, leading to boosted fiscal health
- Amplified market position by utilizing industry trend analysis to craft and employ competitive strategies
- Maximized profitability by implementing pricing strategies based on comprehensive cost and competition analysis
- Proactively identified and secured high-potential properties through meticulous market analysis and inspection, ensuring alignment with business model
- Successfully orchestrated all financing arrangements with financial institutions, showcasing adept negotiation skills and financial acumen in driving project success.
- Drove profitability with thorough financial analysis and strategic decision making.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored key business risks and established risk management procedures.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Secured financing for real estate projects by cultivating relationships with lenders and investors.
- Coordinated with local municipalities to obtain necessary permits, facilitating smooth project execution.
- Performed accounting functions by tracking revenue and expenses for ongoing properties.
- Evaluated potential investment opportunities, conducting thorough due diligence and risk assessments to inform decision making.
- Conducted comprehensive market research to identify profitable investment opportunities in emerging neighborhoods.
- Increased property value by identifying and executing strategic improvements and renovations.
- Performed regular property inspections to assess conditions and identify areas requiring maintenance or improvement.
- Developed accurate budgets and financial projections for each project phase, ensuring fiscal responsibility throughout the development process.
Education
Property & Casualty And Life & Health License Cour - Insurance And Risk Management
2010
Ohio Real Estate Salesperson License Course Requis - Real Estate
2008
Some College (No Degree) - Business Administration And Management
Skills
- Strategic Planning & Execution
- Budgeting & Resource Allocation
- Business Growth & Development
- Contract Negotiation
- Stakeholders Engagement
- Financial Management
- Vendor Relationship Management
- Operational Optimization
- Cross-Functional Collaboration
- Team Building & Leadership
- Customer Service
- Staff Management
- Process Improvements
- Performance Evaluations
- Staff Development
- Problem-Solving
- Employee relations and conflict resolution
- Policies and procedures implementation
- Continuous improvements
- Complex problems analysis
- Budgeting and forecasting
- Workflow Optimization
- Performance Management
- Onboarding and Orientation
- Process Improvement
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner - Camp Run-A-Mutt
01.2022 - 01.2024
CEO / Real Estate Developer - Ely-Hef LLC, Real Estate
01.2016 - 01.2021
Assistant Vice President, Operations Manager II - Huntington National Bank
01.2009 - 01.2022
Hondros College of Business - Property & Casualty And Life & Health License Cour, Insurance And Risk Management
Columbus State Community College - Ohio Real Estate Salesperson License Course Requis, Real Estate
Wilmington College - Some College (No Degree), Business Administration And Management
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