CHRISTINA E. WARREN
Glenwood,IL
Summary
To secure a challenging position with a reputable organization to help broaden my knowledge, skills, and career path. Secure a position where I can exercise my current customer service abilities while continuing to make a large contribution to the success of the company
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Walgreens
11.2022 - 07.2025
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Implemented advanced tracking systems to enhance accuracy of inventory records.
- Conducted regular audits to verify inventory integrity and compliance with company standards.
- Collaborated with cross-functional teams to streamline supply chain operations and improve efficiency.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Collaborated with sales team to align inventory levels with promotional activities, optimizing sales opportunities.
- Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Quality Control Inspector TDM
Ford Motor Company
11.2019 - 03.2023
- Test parts or products using a variety of techniques, checking that specifications are met, and that the product works as intended
- Responsible for identifying product defects or potential issues and determining what to do to resolve the issue
- Keeps detailed records of product defects or manufacturing issues as they test and assess products
- Trained and mentored junior inspectors on quality control techniques and best practices.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
Team Lead
Amazon Warehouse
12.2016 - 04.2020
- Reviewed online orders and pulled products from warehouse inventory with accuracy and efficacy
- Supervised, trained, coached and motivated a team of 10-15 warehouse workers
- Reviewed online orders and pulled products from warehouse inventory with accuracy and efficacy
- Supervised daily operations, ensuring timely order fulfillment and adherence to safety protocols.
- Trained and mentored team members on best practices for inventory management and equipment usage.
- Developed training materials and sessions to enhance staff skills and operational knowledge across the warehouse.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed conflict resolution among team members, promoting a positive workplace culture and enhancing morale.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
Dispatch
Trace Ambulance
07.2017 - 07.2018
- Receiving emergency and non-emergency calls and record significant information
- Ensure that all notes are being taken properly
- Effectively communicate with the caller and dispatch team to track emergency vehicles to ensure a timely response
- Assisted in training new employees, sharing knowledge of best practices in meat dispatch operations.
- Implemented quality control measures to continuously improve the accuracy and reliability of dispatch services.
- Minimized confusion during high-pressure scenarios by maintaining orderly channels of communication within the dispatch center.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
Education
Certificate - Phlebotomy
Thorton Township
Harvey, IL01.2014
Skills
- Problem Solving
- Emotional Intelligence
- Teamwork
- Flexibility
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Digital and physical counts
- Discrepancy resolution
- Maintaining stock levels
- Equipment operation
COMMUNICATION
I enjoy working with a team and helping as much as I can. I am always willing to help where it may be needed.
Timeline
Inventory Specialist
Walgreens
11.2022 - 07.2025
Quality Control Inspector TDM
Ford Motor Company
11.2019 - 03.2023
Dispatch
Trace Ambulance
07.2017 - 07.2018
Team Lead
Amazon Warehouse
12.2016 - 04.2020
Certificate - Phlebotomy
Thorton Township