Christina Ferreira
Lynn,MA
Summary
Dedicated youth worker and peer recovery coach with a passion for supporting vulnerable populations. Experienced in self-development, homelessness, and substance misuse. Skilled in designing and implementing programs that promote skills, diversity, and peer connections. Empowers individuals to reach their full potential by drawing from personal experiences with DCF, DYS, homelessness, and substance misuse. Builds strong relationships, models life skills, and advocates for positive change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Recovery Coach
LYNN COMMUNITY HEALTH CENTER
09.2021 - Current
- Established relationships with local organizations to promote collaboration between providers and community
- Referred community members to needed health services
- Provide peer recovery support and Harm reduction
- Support clients at court, DCF hearings and child removals
- Facilitated communication and coordination of services between providers
- Contacted clients in person, by phone, or in writing to verify completion of required or recommended actions
- Taught members how to navigate health and social service systems
- Identified and contacted members of high-risk and otherwise targeted groups, such as members of minority populations, low-income populations and pregnant women
- Provided case management services including crisis intervention when necessary
- Scheduled clients for appointments with health care providers
- Reported incidences of child or elder abuse, neglect, or threats of harm to authorities
- Maintained updated client records with plans, notes, appropriate forms, and related information
- Assisted patients and families in identifying and accessing relevant community resources
- Recruited client base within community by identifying, interviewing and screening individuals
- Trauma informed care
- Managed approximately 30+ incoming calls, emails and faxes per day from DCF workers, medical providers and clients
FAMILY ADVOCATE
Centerboard
08.2020 - Current
- Ensured all client information was handled confidentially in accordance with HIPAA regulations
- Collected supplementary information needed to assist client, such as employment records, medical records, and school reports
- Reared problems, interviewing child, and family to determine whether further action was required
- Demonstrated excellent communication skills when interacting with clients from diverse backgrounds
- Engaged with clients through active listening to understand their unique needs and challenges
- Identified potential issues of abuse or neglect among families served by program
- Maintained detailed client records including assessments, progress notes, evaluations, and reports
- Worked in child, adolescent and teen residential care
- Provided crisis intervention services during times of emergency or distress
- Interviewed clients individually, in families, or in groups, assessing situations, capabilities, and problems to determine services required to meet needs
- Advised parents on how to advocate for their children's rights within educational systems
- Provided support in such areas as grief, stress and chemical dependency
- Referred clients to community resources for services, such as job placement, debt counseling, legal aid, housing, medical treatment, and financial assistance, and provided concrete information, such as where to go and how to apply
- Participated in team meetings to discuss strategies related to client care plans
- Collaborated with other agencies to ensure clients received appropriate services
- Provided, found, and arranged for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, and parenting classes to prevent more serious problems from developing
- Researched community resources available to assist families in achieving self-sufficiency
- Assisted clients in navigating process of applying for public benefits such as SNAP and TANF
- Attended professional trainings and workshops regularly to stay up to date on best practices
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to residents at all times
- Performed 1 hourly room checks unless states otherwise
- Transported residents.
RECOVERY SPECIALIST
Beth Israel Lahey Behavioral services
01.2018 - 08.2020
- Planned or implemented follow-up or aftercare programs for discharged clients
- Maintained accurate documents on patients progress
- Wrote treatment plans and progress notes for each patient assigned to caseload
- Established trusting, productive relationships with clients to lead to breakthroughs in treatment
- Attended treatment team meetings to coordinate care of clients
- Attended training sessions to increase knowledge and skills
- Intervened as advocate for clients and patients to resolve emergency problems in crisis situations
- Referred clients to outside social service providers to address psychiatric and personal issues
- Participated in case conferences and staff meetings
- Trained new staff members
- Worked with coworkers to complete tasks
- Focused on learning new skills and staying updated with industry changes
- Conducted 15 minute to hourly room checks
- Participated in ongoing training to enhance own job skills and knowledge
- Facilitated daily groups.
Education
GED -
Saugus High School
Saugus, Ma06.2017
Skills
- HIPAA Guidelines
- Electronic Record Software
- High-Risk Populations Identification
- Empathy
- Adaptability
- Organization
- Teamwork
- Time Management
- Decision Making
- Conflict Resolution
- Willingness To Learn
- Positive Attitude
- Patience
- Resource Navigation
- Boundary Setting
Certification
- Recovery Coaching Academy
- Harm Reduction
- CPR
- Supervision
- Community Health Worker
- Building Recovery Capitals
- Engagement and Treatment of Adolescents with Cannabis Use
Awards
2023 Paari scholarship for persons in long term recovery
Timeline
Peer Recovery Coach
LYNN COMMUNITY HEALTH CENTER
09.2021 - Current
FAMILY ADVOCATE
Centerboard
08.2020 - Current
RECOVERY SPECIALIST
Beth Israel Lahey Behavioral services
01.2018 - 08.2020
GED -
Saugus High School
- Recovery Coaching Academy
- Harm Reduction
- CPR
- Supervision
- Community Health Worker
- Building Recovery Capitals
- Engagement and Treatment of Adolescents with Cannabis Use
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