Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Fields

North Manchester,IN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Client Services Representative

Bowen Center
Warsaw, IN
10.2021 - Current

• Greet, educate and instruct patients through admission and services process

• Verify patient information and check in patients for scheduled appointments

• Notify patient of insurance benefits and financial responsibilities • Answer telephone and direct calls appropriately

• Schedule patient appointments

• Manage clinical schedules and assist clinical staff as needed

• Monitor account balances, payment plans, and collection reports

• Preform cash handling responsibilities and daily reconciliation of cash drawer

Lead Teacher

Manchester Early Learning Center
North Manchester, IN
11.2020 - 10.2021
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.
  • Conferred with parents about student progress to boost family involvement and enhance student support.

ABA therapist

Lighthouse Autism Center
Warsaw, IN
12.2017 - 02.2020
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Provided balanced developmental and academic curricula for students, nurturing personal progress in treatment areas.
  • Developed and maintained clear, individualized documentation on each patient.
  • Updated records and prepared reports to outline program actions, results and recommended improvements.
  • Logged data daily into Exel spreadsheet and graphs.

ABA therapist

Hopebridge
Marion, IN
07.2017 - 12.2017
  • Logging the clients data into the correct databases and filling out insur- ance for each client.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Updated records and prepared reports to outline program actions, results and recommended improvements.
  • Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.

Assistant Teacher

Manchester Early Learning Center, Wildman Business Group
North Manchester, Warsaw, IN
10.2016 - 07.2017
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Collaborated with instructor to assist lesson and curriculum planning efforts.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Production Worker

Wildman Business Group
Warsaw, IN
05.2016 - 10.2016
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Organized work to meet demanding production goals.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Documented production information via daily system logs and discussed issues with management.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.

Special Education Assistant

Manchester Elementary School
North Manchester, IN
08.2015 - 05.2016
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Administered tests to class and graded papers.

Education

Huntington University
Huntington, IN
2015

40 Diploma -

Manchester Jr-Sr High School
North Manchester, IN
06.2014

Skills

  • Multitasking and Time Management
  • High Volume Phone Inquiries
  • Highly Efficient and Productive
  • Strong computer skills in Microsoft Office: Microsoft Word, Excel, Power Point, and Outlook
  • Problem Solving
  • Organizing and Categorizing Data

Timeline

Client Services Representative

Bowen Center
10.2021 - Current

Lead Teacher

Manchester Early Learning Center
11.2020 - 10.2021

ABA therapist

Lighthouse Autism Center
12.2017 - 02.2020

ABA therapist

Hopebridge
07.2017 - 12.2017

Assistant Teacher

Manchester Early Learning Center, Wildman Business Group
10.2016 - 07.2017

Production Worker

Wildman Business Group
05.2016 - 10.2016

Special Education Assistant

Manchester Elementary School
08.2015 - 05.2016

Huntington University

40 Diploma -

Manchester Jr-Sr High School
Christina Fields