
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
• Greet, educate and instruct patients through admission and services process
• Verify patient information and check in patients for scheduled appointments
• Notify patient of insurance benefits and financial responsibilities • Answer telephone and direct calls appropriately
• Schedule patient appointments
• Manage clinical schedules and assist clinical staff as needed
• Monitor account balances, payment plans, and collection reports
• Preform cash handling responsibilities and daily reconciliation of cash drawer