Christina Fisher
Knox,IN
Summary
Accomplished 911 Emergency Dispatcher with a proven track record at Starke County Sheriff Dept, adept in managing high-stress situations with patience and efficiency. Skilled in prioritization and computer operations, significantly improved response times. Mentored new dispatchers, enhancing team proficiency. Demonstrates exceptional memory retention and empathy, ensuring high levels of public satisfaction and safety. Attentive Police Dispatcher bringing 6 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
9
9
years of professional experience
Work History
911 Emergency Dispatcher
Starke County Sheriff Dept
01.2020 - Current
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.
Home Care Provider
Self-employeed
01.2015 - 03.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Education
High School Diploma -
John Glenn High School
Walkerton, IN05.2000
Skills
- Patience and Tolerance
- Memory retention
- Prioritization
- Typing Speed
- Works Well Under Pressure
- Computer Skills
- Data entry proficiency
- Information documentation
- Telephone Etiquette
- Dependable and Responsible
- CPR and First Aid
- Emergency Medical Dispatch (EMD)
Timeline
911 Emergency Dispatcher
Starke County Sheriff Dept
01.2020 - Current
Home Care Provider
Self-employeed
01.2015 - 03.2024
High School Diploma -
John Glenn High School
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