Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Flack

Auburn,WA

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Passionate [Job Title] with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Driver

E and E Logistics
2871 S 102nd ST, WA
11.2023 - Current

I Would load my van with packages. Then I would delivery all the packages. When I got done with my route. I would go help out other co workers so we all got done at the same time. When I return to the station we had to clean the van.

  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

BT

Autism Learning Partners, Downey CA
, WA
04.2022 - 11.2023

I worked in the clients homes and in a clinic setting. I work with a client that had behaviors.

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Assistant Store Manager

Dollar General Store
Port Henry, NY
02.2014 - 12.2016

I was the assisted manager. I open and closed the store. I did store deposit and did all the paper work. I help customers, and stocked the shelves.

  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

CNA

Inter Lake Nursing home.
Ticonderoga, NY
10.2008 - 10.2016
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.

Direct Support Professional

Moutain Lake Servics
Port Henry, NY
01.2006 - 02.2008
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.

Education

High School Diploma -

Ticonderoga Senior High School
Ticonderoga, NY
06-1999

Skills

  • Order Verification
  • Load Balancing
  • Goods Transport
  • Package scanning
  • Vehicle Maintenance
  • Dispatch Communication
  • GPS Navigation
  • Attention to Detail
  • Client Relationship Management
  • Route Management
  • Retail Logistics
  • Stocking and Inventory
  • Time Management
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving

Certification

I have my certificate for BT. Back in NY I had my CNA. I love helping people. I am a very caring person. Im never late, I always give 100%. I'm a very hard worked

Timeline

Delivery Driver

E and E Logistics
11.2023 - Current

BT

Autism Learning Partners, Downey CA
04.2022 - 11.2023

Assistant Store Manager

Dollar General Store
02.2014 - 12.2016

CNA

Inter Lake Nursing home.
10.2008 - 10.2016

Direct Support Professional

Moutain Lake Servics
01.2006 - 02.2008

High School Diploma -

Ticonderoga Senior High School
Christina Flack