Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Christina Florio

New Haven,CT

Summary

Dedicated PCA worker with experience in DSP work and housekeeping. I am a solid and reliable team player with a positive manner.

Overview

22
years of professional experience

Work History

GT Independence

Personal Care Assistant
04.2023 - Current

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.

Behavioral Management LLC

Direct Support Professional
08.2022 - 04.2023

Job overview

  • Maintained clean, safe, and well-organized client environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Whitney Center

Housekeeper
10.2015 - 01.2020

Job overview

  • Cleaned private residences, offices and other common areas.
  • Emptied trash and recycled paper, plastic, and glass.
  • Acknowledged resident's issues and resolved their problems quickly and efficiently.
  • Assisted residents in understanding their available options and helped them select the right service plans for their needs.
  • Effectively communicated with other employees and upper management to ensure complete care of residents.
  • Washed, folded and sorted linens and other laundry material for residents and Health Center, etc.
  • Interacted with residents and established standards and expectations while building good rapport.
  • Kept close records of each cleaning project
  • Maintained cleanliness of treatment and patient rooms to ensure compliance with state and local health ordinances
  • Organized and dust objects in order to present a neat appearance
  • Watered and cared for flowers and other indoor plants.
  • All other duties include empty garbage, mop, dust, bathroom cleaning, kitchen cleaning, bed changes, sweep/vacuum.

Amity Wine & Spirit Co.

Cashier
02.2014 - 09.2015

Job overview

  • Accepted customer payments, and made change when necessary
  • Answered customers' questions on purchases, store policies, and store returns
  • Counted the cash in the register at the start and end of each shift
  • Guided customer disputes toward positive resolution with listening and diplomacy skills
  • Interacted in a pleasant and friendly way with store guests
  • Kept lines moving smoothly and efficiently
  • Maintained records of purchases and other sales transactions such as returns and refunds
  • Packed purchases into paper bags or boxes neatly to maximize space
  • Performed duties such as mopping, organizing shelves, dusting and sanitizing
  • Verified customers' ages for legal compliance with products such as alcohol and tobacco
  • Wrapped customers' purchases during holiday seasons.

Education

Branford Hall Career Institute (Branford, CT)
Branford, CT

No Degree from Medical Assisting And Phlebotomy
12.2006

Skills

  • Positive attitude
  • Leadership
  • Team player
  • Problem-solving capabilities
  • Superb customer service skills
  • Able to communicate information effectively
  • Able to build and maintain interpersonal relationships and rapport
  • Grooming assistance
  • Emotional Support
  • Housekeeping tasks
  • Knowledge of sanitation procedures
  • Compassionate Caregiving
  • Behavior Management
  • Dressing assistance
  • Behavior redirection
  • CPR Certified
  • Meal Preparation
  • Transportation Assistance
  • Physical therapy support
  • End of life care
  • Special Needs Care
  • Patient Companionship
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balancePaid time offHealthcare benefits4-day work weekPaid sick leavePersonal development programs

Timeline

Personal Care Assistant

GT Independence
04.2023 - Current

Direct Support Professional

Behavioral Management LLC
08.2022 - 04.2023

Housekeeper

Whitney Center
10.2015 - 01.2020

Cashier

Amity Wine & Spirit Co.
02.2014 - 09.2015

Branford Hall Career Institute (Branford, CT)

No Degree from Medical Assisting And Phlebotomy

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Christina Florio