Christina Fontanez
Deltona,FL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in both inpatient and outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse, Postpartum Medical Surgical Unit
Winnie Palmer Hospital
08.2023 - Current
- Performed comprehensive assessments on both mother and newborn during each shift, identifying any potential problems early for prompt intervention.
- Collaborated with interdisciplinary team members for optimal patient outcomes in the postpartum period.
- Provided lactation consulting to new mothers, enhancing breastfeeding success rates.
- Enhanced patient recovery by providing comprehensive postpartum care and education to new mothers.
- Participated in ongoing professional development activities to stay current with industry trends and best practices in mother-baby nursing care.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
Nurse Resident
AdventHealth
02.2023 - 05.2023
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Completed, maintained and submitted accurate and relevant clinical notes regarding patient condition and treatment plan to facilitate continuity of care.
- Strengthened training and nursing knowledge by taking part in continuing education programs and simulation workshops.
- Reduced complications post-surgery through diligent assessment, intervention, and timely communication with the interdisciplinary team.
Certified Medical Assistant
AdventHealth Medical Group
05.2016 - 05.2022
- Covered in multiple outpatient facilities as part of the Float Pool.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Arranged surgeries and confirmed times with patients and submitted surgery forms and consent forms to pre-admission.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed pre-certifications and pre-authorization functions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Utilized evidence-based practices when delivering telehealth nursing services, ensuring safe and effective care for all patients.
Backroom
Super Target
08.2014 - 02.2016
- Received incoming merchandise and stored in correct stock locations.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Unloaded deliveries from trucks in prompt fashion.
Hair Stylist
JCPenney Salon
09.2012 - 08.2013
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls professionally, scheduling appointments efficiently to maximize stylist availability.
- Streamlined appointment booking process by implementing an online system, resulting in reduced wait times for callers.
- Supported salon marketing efforts by distributing promotional materials and engaging in local community events.
- Collaborated with team members to meet daily sales goals through upselling salon services and retail products.
Barista
Starbucks
07.2009 - 08.2014
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Educated coworkers and customers about new products.
Education
Associate of Science degree - Medical Assisting
Southern Technical College
2015
Associate Degree - Nursing
Daytona State College
12.2022
Skills
- Proficiency in Microsoft Word and PowerPoint
- Problem-solving abilities
- Medical terminology proficiency
- Ability to work under pressure and independently on task
- Experience working with various EMR and telehealth services
- Clinical and administrative support
Accomplishments
Compassionate Care Award provided by Halifax Health Hospice
Certification
- Registered Nurse License: RN9620812
- BLS until 02/28/2025
- ACLS until 03/31/2025
- NRP until 10/31/2025
Affiliations
- Red Cross Club Volunteer
- Florida Nursing Student Association
Timeline
Registered Nurse, Postpartum Medical Surgical Unit
Winnie Palmer Hospital
08.2023 - Current
Nurse Resident
AdventHealth
02.2023 - 05.2023
Certified Medical Assistant
AdventHealth Medical Group
05.2016 - 05.2022
Backroom
Super Target
08.2014 - 02.2016
Hair Stylist
JCPenney Salon
09.2012 - 08.2013
Barista
Starbucks
07.2009 - 08.2014
Associate of Science degree - Medical Assisting
Southern Technical College
Associate Degree - Nursing
Daytona State College