Christina Fruik
Denver,CO
Summary
Talented and detail oriented Director with excellent management, customer service and human resource skills coupled with more than nineteen years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
19
19
years of professional experience
Work History
Director, Personnel/HR
PSB Insights
Denver, Colorado
06.2004 - Current
- Hire personnel and direct trainings to achieve daily and long-term operations and business goals.
- Manage various teams and departments including payroll, overseeing up to 400 employees in total.
- Monitor office workflow and administrative processes to keep operations running smoothly.
- Develop compensation ranges and benefit structures.
- Respond to legal matters, including direct company representation in lawsuits with 100% verdicts ruled in company's favor.
- Establish detailed records including personnel files, investigation documentation, and tracking tools.
- Perform investigations for all employee complaints.
- Responsible for recruitment, hiring, training, reviews, raises, promotions, disciplinary actions, and separation process including terminations.
- Design, update and maintain employee handbook and training manuals, and other office documents.
- Maintain open communications and with employees and mentor management to promote employee job satisfaction.
- Ensure records are retained in accordance to all applicable laws and human resource standards.
Executive Research Manager
PSB Insights
Denver, Colorado
09.1998 - 06.2004
- Managed two teams totaling up to 60 employees.
- Evaluated team member work for quality, ethics and compliance with project specifications.
- Developed and implemented plans and protocols for ongoing research, special projects and testing protocols.
- Conveyed technical information in easily understood terms for non-technical individuals.
- Planned or directed research, development or production activities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to employees, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Human Resources Management
Villanova University
Villanova, PA04.2015
Associate of Applied Science - Computer Information Science & Business Management
Denver Technical College
Glendale, CO04.1988
Skills
- Forecasting Employment Needs
- Employee Performance Reviews
- Administering Disciplinary Procedures
- Personnel Record Management
- Legal Proceedings and complaint Response
- Employee Handbook, Training Manual, and Policy Development
- Employee Complaint Investigations
- Compensation and Benefits Administration
Timeline
Director, Personnel/HR
PSB Insights
06.2004 - Current
Executive Research Manager
PSB Insights
09.1998 - 06.2004
No Degree - Human Resources Management
Villanova University
Associate of Applied Science - Computer Information Science & Business Management
Denver Technical College
Similar Profiles
DAVID A. JAMESDAVID A. JAMES
Senior Vice President at PSB InsightsSenior Vice President at PSB Insights
Jenny ParkJenny Park
SENIOR ANALYST at PSB Insights LLCSENIOR ANALYST at PSB Insights LLC
Rachel LeeRachel Lee
Digitial Intelligent Specialist at PSB InsightsDigitial Intelligent Specialist at PSB Insights