Administrative Assistant
The Cayre Group LTD
02.2023 - 04.2024
Hi, I’m
Christina Fuoco
Administrative Assistant
Brooklyn,NY
Work History
The Cayre Group LTDNew York, NY
Administrative Assistant
02.2023 - 04.2024
Job overview
- During my years of customer service, I developed impeccable phone manners and willingness to learn and experience new things that allows me to adapt to any environment and work efficiently
- I'm a quick learner, detailed orientated, computer savvy, and reliable person
- It's essential, and beneficial to be an active listener in the interest of understanding and helping people
- Multi-tasking, being a team player, and being able to work independently is also crucial to continually provide excellent customer service and resolving issues
- While working at the Cayre Group LTD I assistant in the accounting department with scanning invoices and checks, set up showrooms for showings for meetings with Wal-Mart, Bloomingdales, and other department retailers
- I also maintained showroom inventory, handled consumer inquires such as returns via Shopify and AMT and tracking client products via Fed-Ex and UPS.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Created social media content with consistent content and tone.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Increased customer engagement through social media.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
Cairns & Canu LLCNew York, NY
Administrative Assistant
04.2018 - 01.2023
Job overview
- Developed strategies to streamline and improve office procedures.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Established administrative work procedures to track staff's daily tasks.
- Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Executed Monthly Performance Plans with representatives to to identify production gaps.
- Trained team members on performance metrics and consumer behavior identification.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Developed comprehensive resource management reports, data presentations, and data analytics reports.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Assisted product team in properly and effectively handling bad reviews and negative posts.
Timeline
Administrative Assistant
Cairns & Canu LLC
04.2018 - 01.2023
Overview
6
years of professional experience
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