Christina Garton
Simi Valley
Summary
Innovative professional with deep knowledge in specialty pharmaceuticals, patient access and reimbursement management. Successful in developing strategic business plans, navigating payer policies, improving access, and fostering relationships that drive adoption of cutting-edge therapies, ultimately enhancing patient care and access across diverse healthcare environments.
Overview
21
21
years of professional experience
Work History
Associate Director, Digital Health Engagement Partner
Otsuka Precision Health
06.2025 - Current
- Secured major B2B contracts with Queens Healthcare System and two large non-profits, ranking first nationally.
- Spearheaded adoption of FDA-authorized PDT Rejoyn for MDD among healthcare providers and payers in CA, HI, NV.
- Educated providers and care teams on clinical evidence, indications, and benefits of Rejoyn PDT.
- Navigated payer coverage reimbursement processes to facilitate patient access.
- Established contract with largest mental health pharmacy in CA as local distributor for Rejoyn.
- Identified and expanded new business opportunities across healthcare systems, clinics, and IDNs.
- Developed and executed territory business plan, consistently exceeding sales targets.
Sr. Patient Experience Liaison
Otsuka America Pharmaceutical, Inc.
03.2022 - 06.2025
- Collaborated with patients and caregivers to address access, affordability, and adherence challenges.
- Utilized case management with STAR Prometrics to provide timely support for healthcare providers.
- Educated healthcare providers on REMS programs and distribution channels for Jynarque RX fulfillment.
- Liaised with Queens Healthcare System to develop new transition pathways for behavioral health patients.
- Supported commercialization of rare disease products, enhancing patient access and reimbursement processes.
- Delivered presentations on healthcare trends, medical billing, and coding practices for mental health continuity of care.
- Trained regional teams for national field taskforce, enhancing sales force education and resources.
- Established contracts with Hawaii's largest local care center and independent pharmacy network.
Reimbursement and Patient Support Manager
Otsuka America Pharmaceutical, Inc.
11.2014 - 03.2022
- Led patient support initiatives for pharmaceutical product launches and ongoing therapies, ensuring comprehensive assistance for patients.
- Coordinated communication among patients, providers, and internal teams to enhance efficiency of support services.
- Researched and implemented field reimbursement strategies to align with payer policies and provide coding support, improving reimbursement outcomes.
- Provided educational support on reimbursement processes to inpatient and outpatient facilities.
- Advanced access to oral pills and injectables for neuroscience portfolio and rare disease medications in nephrology.
- Developed mobile solutions for alternate care sites across California and Hawaii, facilitating patient access to necessary therapies.
- Contributed to the development of presentation decks for both internal and external stakeholders.
Neuroscience Account Manager
Otsuka America Pharmaceutical, Inc.
Santa Barbara
07.2012 - 11.2014
- Achieved top rank of 1 out of 16 with a 17.31% TRX market share in Q1 2014.
- Launched and expanded market share for Abilify Maintena across San Fernando Valley and surrounding counties.
- Realized formulary win for Abilify Maintena in Ventura County within two months of launch.
- Received Senior Vice President’s Award in 2013 for exceptional performance.
- Secured second place in Western region ranking for 2013.
- Collaborated with cross-functional teams to effectively address client needs.
- Provided comprehensive training and support to clients on product benefits and usage.
- Utilized CRM tools to monitor client interactions, sales opportunities, and account history.
Systems of Care Specialist
Johnson and Johnson
Southern Central California
09.2010 - 07.2012
- Launched Janssen Connect model focusing on alternate sites of care and reimbursement services.
- Established alternate injection site network to enhance access to Janssen LAIs.
- Managed account and reimbursement activities across four counties: San Luis Obispo, Santa Barbara, Ventura, and Kern.
- Secured trial formulary status at KMC, largest hospital in Kern County.
- Achieved formulary review for Invega Sustenna in Ventura County.
- Collaborated with multidisciplinary teams to deliver comprehensive care services.
- Proposed new initiatives to improve quality of care provided.
- Coordinated with healthcare professionals to ensure continuity of client care.
Executive CNS Sales Representative
Janssen Pharmaceutica
Thousand Oaks
11.2009 - 03.2010
- Accelerated market growth for Concerta and Invega in Thousand Oaks through targeted strategies.
- Identified customer needs and requirements through proactive engagement and effective communication.
- Developed and maintained relationships with key stakeholders to enhance collaboration.
- Established strategic partnerships with clients to ensure long-term success.
- Utilized strong issue resolution skills to strengthen client relationships.
- Analyzed performance metrics to assess ranking among 441 territories.
Territory Manager
Ortho Neutrogena Aesthetics
San Francisco
07.2008 - 11.2009
- Achieved rank of 1 out of 40 with 189% YTD attainment in Prevelle Silk sales.
- Achieved rank of 3 out of 10 for overall Evolence sales in western region, contributing to increased market penetration.
- Launched Evolence and Prevelle Silk dermal fillers in San Francisco Bay Area.
- Developed strategic sales plans targeting aesthetic markets to drive growth.
- Executed promotional campaigns that significantly raised product awareness among targeted aesthetic customers.
- Established and nurtured relationships with key customers, vendors, and distributors, facilitating market expansion.
- Conducted market analysis identifying growth opportunities within territory.
- Managed territory budget and resources to optimize allocation effectively.
District Manager
Ortho McNeil Neurologics
San Francisco District
12.2004 - 07.2008
- Ranked 11th out of 66 national districts in 2008, demonstrating strong leadership impact.
- Led a team of eight representatives in Northern California, focusing on both specialty and primary care sectors.
- Optimized district operations by managing budgets and resources efficiently.
- Developed comprehensive training programs to enhance representatives' selling skills and market knowledge.
- Conducted performance evaluations to ensure continuous improvement and accountability in the team.
- Acted as liaison for sales teams with upper management and strategic partners for effective communication.
- Collaborated cross-functionally with marketing, HR, and finance to support strategic goals.
- Facilitated regular team meetings to review performance metrics and discuss ongoing priorities.
Education
Bachelor of Science Degree - Business Administration/Marketing
California Polytechnic State University
San Luis ObispoSkills
- Digital health strategy development
- Strategic planning
- Product launches
- Program management
- Cross-functional leadership
- Relationship management
- Medical reimbursements management
- Payer navigation strategies
- Field reimbursement policy navigation
- Specialty pharmacy knowledge
- Managed care landscape understanding
- Rare disease expertise
- Nephrology specialization
- Injectable and tablet products knowledge
- Medical benefit REMS management
- Hub operations management
- Case management strategies
Highlights Of Expertise
- Medical Reimbursements
- Strategic planning & complex problem solving
- Rare Disease, injectable/tablet
- Product Launches
- Persuasive sales techniques
- Exceptional selling skills
- Relationship & Program Management
- Cross-functional Leadership
- Medical Benefit, REMS, HUB, Specialty Pharmacy
- Managed Care Landscape
- Case Management
- Nephrology Rare Disease
- Field Reimbursement Payor Policy
Professional Development
- Train the Trainer and Train the Trainer Observer
- DM 101/201
- Women’s Leadership Initiative
- Advanced Sales and Managed Care Training
- Management Development Lab
- Integrity Selling
- Versatility Coaching
- Sales Mastery Series I, II, and III
- Market Access Academy
- PACS certification
- HBA West Board of Directors
Timeline
Associate Director, Digital Health Engagement Partner
Otsuka Precision Health
06.2025 - Current
Sr. Patient Experience Liaison
Otsuka America Pharmaceutical, Inc.
03.2022 - 06.2025
Reimbursement and Patient Support Manager
Otsuka America Pharmaceutical, Inc.
11.2014 - 03.2022
Neuroscience Account Manager
Otsuka America Pharmaceutical, Inc.
07.2012 - 11.2014
Systems of Care Specialist
Johnson and Johnson
09.2010 - 07.2012
Executive CNS Sales Representative
Janssen Pharmaceutica
11.2009 - 03.2010
Territory Manager
Ortho Neutrogena Aesthetics
07.2008 - 11.2009
District Manager
Ortho McNeil Neurologics
12.2004 - 07.2008
Bachelor of Science Degree - Business Administration/Marketing
California Polytechnic State University