Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Gaylor

Greensboro,NC

Summary

Professional banker with strong experience prepared for this role. Adept at driving results through effective financial solutions and customer relationship management. Emphasizes team collaboration and adapts seamlessly to changing needs. Skilled in client consultations, transaction processing, and regulatory compliance. Reliable and solutions-focused.


Diligent and excelling in customer service and financial transactions. Proven ability to foster client relationships and provide tailored banking solutions. Demonstrated expertise in account management and cross-selling banking products.


Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

10
10
years of professional experience

Work History

Retail Banker

Woodforest Bank
10.2022 - Current
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Managed risk effectively by adhering to bank policies and procedures during transactions.
  • Improved teller accuracy by conducting regular audits and emphasizing the importance of attention to detail.
  • Reduced transaction wait times through efficient multitasking and effective queue management techniques.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Assisted in the implementation of new marketing strategies, leading to increased foot traffic and account openings.
  • Identified opportunities for cross-selling financial products, resulting in higher revenue generation.
  • Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.

Sales Associate

ARS/Rescue Rooter
08.2018 - 10.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Solved customer challenges by offering relevant products and services.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Associate

Conduit Global
02.2018 - 08.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged with customers to build rapport and loyalty.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Manager

McDonalds
04.2015 - 08.2018
  • Responsible for getting customers food out to them in a timely manner
  • Also, responsible for placing crew where they would be best fit for
  • Sell food/ drinks/dessert
  • Responsible for making sure the customer is satisfied with their purchase

Education

High School Diploma -

Dudley High School
Greensboro, NC
06-2015

No Degree - Music Theory

Guilford Technical Community College
Jamestown, NC

Esthetics Certification - Esthetician

Health And Style Institute
Greensboro, NC
02-2022

Skills

  • Branch operations
  • Cash handling
  • Cash handling proficiency
  • Consumer banking
  • Banking software
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Multitasking
  • Problem-solving abilities
  • Reliable and responsible
  • Excellent communication
  • Customer service excellence
  • Team leadership
  • Active listening

Timeline

Retail Banker

Woodforest Bank
10.2022 - Current

Sales Associate

ARS/Rescue Rooter
08.2018 - 10.2019

Sales Associate

Conduit Global
02.2018 - 08.2019

Manager

McDonalds
04.2015 - 08.2018

High School Diploma -

Dudley High School

No Degree - Music Theory

Guilford Technical Community College

Esthetics Certification - Esthetician

Health And Style Institute
Christina Gaylor