Christina Gibbs
Dublin,OH
Summary
Proven leader in financial and administrative management, excelling in account reconciliation and fostering customer relations. At Rich Russo Property Group, streamlined invoice processing and enhanced vendor relationships, significantly improving efficiency. Skilled in Excel and adept at team motivation, consistently driving results and operational improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Accounts Payable Manager
Rich Russo Property Group
02.2020 - Current
- Managed accurate and timely processing of over 150 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Fostered a positive work environment by promoting open communication, collaboration, and professional growth opportunities for team members.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
Administrative Assistant
Jenne Ross
01.2018 - 08.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
General Manager
Nothing Bundt Cakes
05.2016 - 01.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Manager
Tutto Vino
02.2013 - 05.2016
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Associate of Applied Science - Nursing
Columbus State Community College
Columbus, OH12.2011
Skills
- Account Reconciliation
- Onboarding and training
- Expense Tracking
- Expense processing
- Financial Reporting
- Quality Assurance
- Proficient in Excel, Word, Powerpoint
- Transaction Processing
- Cash Management
- Accounts Receivable
- Collections experience
- Customer Relations
Timeline
Accounts Payable Manager
Rich Russo Property Group
02.2020 - Current
Administrative Assistant
Jenne Ross
01.2018 - 08.2023
General Manager
Nothing Bundt Cakes
05.2016 - 01.2018
Manager
Tutto Vino
02.2013 - 05.2016
Associate of Applied Science - Nursing
Columbus State Community College
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