Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
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Christina Gildred - CPT/ICD-10 Professional

Santa Barbara,CA

Summary

Dynamic and results-oriented professional with extensive experience in office coordination and emergency communications, notably with Washington Co. Consolidated Communications Agency. Currently enrolled in accredited Medical Coding/Billing school, very close to completion. Extensive knowledge of medical terminology and insurance practices, eager to apply my skills. Excel in roles requiring clear communication, multitasking, and teamwork. Proven track record of managing high-pressure situations and coordinating seamless projects, demonstrating exceptional scheduling and prioritization skills.

Overview

16
16
years of professional experience

Work History

Business Owner/Manager of Operations

Self Employed
Santa Barbara, CA
04.2024 - Current
  • Assisted customers with floral selection, design and arrangements.
  • Maintained proper storage conditions for all flowers in the shop.
  • Created unique designs for special occasions such as weddings, birthdays, funerals.
  • Ordered supplies from wholesalers to maintain adequate stock levels in the store.
  • Monitored budget throughout planning process to ensure adherence to financial targets.
  • Developed detailed agenda outlining timeline of activities during each event.
  • Resolved issues promptly while maintaining professional demeanor under pressure.

911/Police Communications Dispatcher

Washington Co. Consolidated Communications Agency
Hillsboro, OR
01.2012 - 06.2015
  • Assigned personnel to respond to various incident types such as traffic collisions, medical aid requests, burglaries, disturbances.
  • Provided pre-arrival instructions over the phone when necessary for medical emergencies.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
  • Provided support services such as warrant checks and background searches for officers in the field upon request.
  • Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.

Lead Server/Corporate Trainer

Seasons 52
Costa Mesa, CA
06.2009 - 01.2012
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Worked with management to coordinate special functions and events.

Education

Bachelor of Arts - English Composition

California State University, Fullerton
Fullerton, CA
06-2009

Skills

  • Clear Oral/Written Communication
  • Knowledge of Medical Terminology
  • CPT & ICD-10 Knowledge
  • Teamwork and Collaboration
  • Multitasking and Prioritization
  • Works Well Under Pressure

Accomplishments

  • CPR Lifesaver Award, July 2013

References

  • Jammie Swearingin- Manager/ Seasons 52 Restaurant- 248.227.0848
  • Kathy Weinberger Fink - Manager/ WCCCA 911 Operations- 503.209.2075

Timeline

Business Owner/Manager of Operations

Self Employed
04.2024 - Current

911/Police Communications Dispatcher

Washington Co. Consolidated Communications Agency
01.2012 - 06.2015

Lead Server/Corporate Trainer

Seasons 52
06.2009 - 01.2012

Bachelor of Arts - English Composition

California State University, Fullerton
Christina Gildred - CPT/ICD-10 Professional