Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
Work History
Family Caregiver
Quality Care Solutions Inc
Las Vegas
01.2024 - 05.2025
Provided compassionate personal care assistance to family members, ensuring comfort and dignity during daily activities.
Managed household tasks, including meal preparation and grocery shopping, to maintain a clean and inviting environment.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Customer Service/Overnight Stocker
Circle K
Rio Rancho
07.2022 - 02.2024
Stocked shelves efficiently to enhance product visibility and customer access.
Organized inventory in backroom to streamline restocking processes.
Assisted team members in maintaining cleanliness and safety on the sales floor.
Implemented effective stock rotation practices to minimize product waste.
Received and stocked merchandise in a timely manner.
Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Checked expiration dates on all food items to ensure quality control standards were met.
Freight Team Associate-Dairy/Frozen
Walmart Neighborhood Market
Rio Rancho
11.2020 - 09.2022
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Recognized by management for providing exceptional customer service.
Arranged product on shelves following merchandising guidelines.
Organized backroom areas, ensuring all items were properly stored and labeled.
Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
Broke down and discarded empty packaging and boxes after stocking products.
Unloaded goods using hand trucks or other equipment to receive merchandise.
Rotated stock from older to newer product when necessary to ensure quality control standards.
Greeted customers and retrieved requested products to drive satisfaction.
Palletized merchandise for easy movement to sales floor locations.
Front Desk Agent
Hampton Inn & Suites By Hilton
Albuquerque
02.2017 - 10.2020
Managed guest reservations efficiently, ensuring accurate booking information and preferences were recorded.
Coordinated with housekeeping to maintain room availability and cleanliness standards for guest satisfaction.
Resolved guest complaints promptly, ensuring a positive experience and maintaining brand reputation.
Monitored lobby area for cleanliness and guest comfort, addressing issues proactively.
Answered phones, responded to inquiries, and took messages.
Assisted with check-in and check-out procedures for guests.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.