Christina Gomez
Los Angeles,CA
Summary
Medical Assistant in the state of California looking to obtain a position in which I can develop and utilize my professional medical assistant skills to promote health to the patient and the community. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Maxwell & Associates
03.2017 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Office Manager/ Medical Assistant
Echo Park Family Medical Clinic
03.2006 - 09.2017
- Front/ Back office inventory, ordering of supplies, clinical audit preparing, vaccine ordering, assist doctor in small procedures, patient screening/ intake, phlebotomy, EKG, prepare surgical trays and pap smears.
Education
Medical Assistant -
American career college
Phlebotomy Certification -
American career college
01.2006
Skills
- Supply Management
- Guest Relations
- File Management
- Administrative Support
- Inventory Control
- Customer Service
- Office Organization
- File Organization
- Scheduling
- Bookkeeping
- Office supplies inventory management
Skills
Word Processing, Alphanumerical filing, Daily Appointment Scheduling, Phone Operator, Data Entry, office ally, Vital Sign Intake, Injections: (SQ, IM, ID), Venipunctures, Immunizations and Phlebotomy
References
References available upon request
Timeline
Front Desk Receptionist
Maxwell & Associates
03.2017 - Current
Office Manager/ Medical Assistant
Echo Park Family Medical Clinic
03.2006 - 09.2017
Medical Assistant -
American career college
Phlebotomy Certification -
American career college
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