Christina Goncalves
Cooksville,MD
Summary
Results-driven professional with a strong background in law enforcement, paralegal services, and claims investigation. Skilled in data analysis, case management, and investigative techniques, with proven expertise in handling complex information and delivering actionable insights. Excellent communicator with technical proficiency in legal and data management systems, seeking to leverage analytical and investigative skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
LEGAL ASSISTANT/PARALEGAL
Barry H. Helfand, P.A.
Rockville, MD
11.2023 - 11.2024
- Prepared, organized, stored and retrieves case files
- Filed clients' legal documents in relevant courts for processing.
- Contacted witnesses and scheduled interviews and evaluations.
- Maintained client confidentiality in all matters.
- Collected and analyzed medical records
- Organized and assembled records for discovery
- Met with clients and attorneys to discuss case details and evidence.
CLAIMS ADJUSTER - Theft Specialist
Maryland Auto Insurance
Baltimore, MD
06.2023 - 11.2023
- Investigated auto theft claims, analyzing data to determine validity.
- Collaborated with law enforcement and clients to gather necessary information.
- Prepared detailed reports on findings and claim decisions.
- Coordinated with law enforcement and other agencies as needed for claims investigation.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
PRE-LITIGATION PARALEGAL
Law Offices of Mark A. Epstein
Pikesville, MD
02.2023 - 06.2023
- Conducted client and witness interviews, summarizing statements for legal use.
- Assisted attorneys in case preparation and strategy meetings.
- Maintained and organized legal documents and case files.
- Analyzed medical records to support case arguments.
PRE-LITIGATION PARALEGAL
Hampton Injury Law, PLC
Hampton, VA
06.2022 - 02.2023
- Interviewed clients and witnesses, preparing comprehensive summaries.
- Collaborated with attorneys to discuss case strategies.
- Organized and managed case files, ensuring accuracy and confidentiality.
- Collected and analyzed medical records for case development.
- Organized large volumes of data into databases for use in document reviews or case management systems.
- Stayed abreast of changes in legislative and regulatory guidelines.
POLICE OFFICER
Newport News Police Department
Newport News, VA
06.2017 - 06.2022
- Interviewed clients and witnesses, preparing comprehensive summaries.
- Organized and managed case files, ensuring accuracy and confidentiality.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
Education
BACHELOR OF ARTS - SOCIOLOGY
Christopher Newport University
01.2017
High School Diploma -
Glenelg High School
01.2013
Skills
- Analytical Skills: Experienced in analyzing complex information from multiple sources to develop actionable insights
- Investigative Techniques: Proficient in conducting interviews, gathering intelligence, and preparing detailed reports
- Communication: Strong written and verbal communication skills, with experience presenting findings to diverse audiences
- Data Analysis: Skilled in evaluating both classified and unclassified information to understand strengths, weaknesses, and centers of gravity
- Case Management: Adept at managing multiple cases simultaneously, ensuring thoroughness and attention to detail
- Technical Proficiency: Familiar with Microsoft Outlook, Word, Adobe Acrobat, and data entry systems
Websites
Certification
- Law Enforcement Certification
Commonwealth of Virginia, 2017
Languages
Portuguese
Professional
References
References available upon request.
Timeline
LEGAL ASSISTANT/PARALEGAL
Barry H. Helfand, P.A.
11.2023 - 11.2024
CLAIMS ADJUSTER - Theft Specialist
Maryland Auto Insurance
06.2023 - 11.2023
PRE-LITIGATION PARALEGAL
Law Offices of Mark A. Epstein
02.2023 - 06.2023
PRE-LITIGATION PARALEGAL
Hampton Injury Law, PLC
06.2022 - 02.2023
POLICE OFFICER
Newport News Police Department
06.2017 - 06.2022
BACHELOR OF ARTS - SOCIOLOGY
Christopher Newport University
High School Diploma -
Glenelg High School