Summary
Overview
Work History
Education
Skills
Timeline
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Christina Gonzalez Rivera

Christina Gonzalez Rivera

Santa Rosa,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Night Laundry Guest Service

Extended Stay North Santa Rosa
11.2022 - Current
  • Created memorable experiences for guests by anticipating their needs and going above expectations.
  • Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
  • Streamlined check-in/out processes for improved efficiency and reduced wait times.
  • Processed guest payments and provided accurate change.
  • Established and upheld high standards, promoting great customer service and assistance to guests.

Gas Station Attendant

Shell Santa Rosa
08.2022 - 11.2022
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Followed safety protocols while working, avoiding accidents and injuries.

Food Service

Carl's Jr Santa Rosa
11.2019 - 08.2022



  • Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
  • Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
  • Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
  • Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
  • Operated and sanitized kitchen and food preparation equipment.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Nueva Vista Teen Parent High School
06.1997

Skills

  • Multitasking Skill
  • Effective Time Management
  • Fast Learner
  • Bilingual

Timeline

Night Laundry Guest Service

Extended Stay North Santa Rosa
11.2022 - Current

Gas Station Attendant

Shell Santa Rosa
08.2022 - 11.2022

Food Service

Carl's Jr Santa Rosa
11.2019 - 08.2022

Nueva Vista Teen Parent High School

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Christina Gonzalez Rivera