Christina Gonzalez Rivera
Santa Rosa,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Night Laundry Guest Service
Extended Stay North Santa Rosa
Santa Rosa Ca North
11.2022 - Current
- Created memorable experiences for guests by anticipating their needs and going above expectations.
- Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
- Streamlined check-in/out processes for improved efficiency and reduced wait times.
- Processed guest payments and provided accurate change.
- Established and upheld high standards, promoting great customer service and assistance to guests.
Gas Station Attendant
Shell Santa Rosa
Santa Rosa, CA
08.2022 - 11.2022
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Followed safety protocols while working, avoiding accidents and injuries.
Food Service
Carl's Jr Santa Rosa
Santa Rosa, CA
11.2019 - 08.2022
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Operated and sanitized kitchen and food preparation equipment.
- Performed cash, card and check transactions to complete customer purchases.
Education
Nueva Vista Teen Parent High School
06.1997
Skills
- Multitasking Skill
- Effective Time Management
- Fast Learner
- Bilingual
Timeline
Night Laundry Guest Service
Extended Stay North Santa Rosa
11.2022 - Current
Gas Station Attendant
Shell Santa Rosa
08.2022 - 11.2022
Food Service
Carl's Jr Santa Rosa
11.2019 - 08.2022
Nueva Vista Teen Parent High School