CHRISTINA GONZALEZ
HARTFORD,CT
Summary
Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Service Phone Etiquette Data Entry Bilingual / Spanish Adaptability Time Management Security Awareness Attention to Detail Microsoft Office Organizational Skills Problem Solving Collaboration
Overview
9
9
years of professional experience
Work History
Secretary
State Of Connecticut
08.2022 - Current
- Organized files for court proceedings.
- Created and printed legal documents for attorneys to review.
- Obtained signatures from attorneys for legal documents.
- Filed documents with courts on behalf of attorney.
- Developed and maintained positive relationships with clients and colleagues.
Business Service Representative
TRINITY HEALTH OF NEW ENGLAND MEDICAL GROUP
01.2019 - 07.2022
- Assist internal and external customers with all clerical tasks within office
- Provide a patient centered experience through compassion, and advocacy
- Responsible for managing accurate registration, co-pay collection and scheduling of patients within practices
- Review processes, designed, recommended, and implemented process improvements
- Maintain consistent communication with physicians, nursing staff, registration, and team leaders.
Customer Service Representative / Cashier
HARTFORD HEALTHCARE
01.2016 - 01.2019
- Provided a patient centered experience through compassion, and advocacy
- Managed accurate registration, co-pay collection and dispersing of valuables for patients
- Reviewed processes, designed, recommended, and implemented process improvements
- Participated and conduct daily administration and monthly communication meetings
- Responsible for documenting patients’ personal valuables if left behind.
Education
Hartford Adult Education
Hartford, CTAssociate - Medical Billling And Coding
Goodwin College
East Hartford, CT09.2026
Skills
- Computer skills –
- Excel, Word, PowerPoint, and Outlook
- Filing Experience
- HIPAA Guideline Compliance
- Mail Distribution
- Microsoft Office
Affiliations
Dedicated bilingual professional offering experience in front desk/reception, data entry, reporting, administration, and supervision. Detail-oriented, accurate focused and observant. Outstanding analytical, interpersonal, communication and troubleshooting skills. Well-organized and adept at multitasking and prioritizing.
Languages
Spanish
Timeline
Secretary
State Of Connecticut
08.2022 - Current
Business Service Representative
TRINITY HEALTH OF NEW ENGLAND MEDICAL GROUP
01.2019 - 07.2022
Customer Service Representative / Cashier
HARTFORD HEALTHCARE
01.2016 - 01.2019
Hartford Adult Education
Associate - Medical Billling And Coding
Goodwin College
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