Christina Goodmanson
Deerwood,MN
Summary
Dynamic leader with a proven track record at Maddens on Gull Lake, enhancing profitability and customer satisfaction through innovative cost control and menu development. Excelled in staff training and event organization, boosting sales and efficiency. Skilled in lab operations, demonstrating exceptional adaptability and collaboration. Renowned for meticulous attention to detail and a commitment to excellence in food, beverage, and healthcare sectors.
Overview
2025
2025
years of professional experience
Work History
Food and Beverage Manager
Maddens on Gull Lake
- Maximized profitability by analyzing cost structures and adjusting pricing strategies accordingly.
- Implemented staff training programs for improved service quality and customer satisfaction.
- Mentored staff for greater accountability and ownership in daily operations.
- Resolved guest complaints with proactive solutions to enhance overall dining experience.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
- Implemented creative solutions for space optimization during peak hours or busy seasons.
Lab
Essentia Health-St. Joseph
03.2003 - 09.2023
- Displayed a commitment to ownership and reliability in work processes.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Lab Assistant
CentraCare Health System
09.2023 - Current
- Documented experimental procedures to enhance reproducibility of results.
- Implemented safety measures to promote a secure laboratory environment.
- Conducted experiments by preparing samples and maintaining lab equipment.
- Maintained laboratory equipment for consistent operational readiness.
Education
Required Diploma -
John F. Kenny’s High School
Bloomington, MNContinuing Management Ciurses - Food And Beveage Hospitality, Art of Profit
Culinary Institute of America
Hyde Park, NY03.2009
Bachelor Of Nursing - Nursing, Business Management
University of Norht Dakota
Grand Forks, ND05.1989
Skills
- Food and beverage operations
- Cost control
- Menu development
- Wine pairing
- Staff training
- Phlebotomist trainer for 18 years
- Staff scheduler trainer for 15 years
- Drawing blood, starting IVS, DOT and Non DOT drug screener
- Worked one on one with providers, Mayo Clinic for the transplant patients
- I run the Lab and do all of the testing at Centracare lab, draw all patients blood, assist with IV starts, handle all orders for future patients, work with nurses and providers in patient care, call and schedule patients, order supplies
Timeline
Lab Assistant
CentraCare Health System
09.2023 - Current
Lab
Essentia Health-St. Joseph
03.2003 - 09.2023
Food and Beverage Manager
Maddens on Gull Lake
Required Diploma -
John F. Kenny’s High School
Continuing Management Ciurses - Food And Beveage Hospitality, Art of Profit
Culinary Institute of America
Bachelor Of Nursing - Nursing, Business Management
University of Norht Dakota
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