Christina Granado
Seagraves,TX
Summary
Seasoned Asset Protection Manager at Wal-Mart Store, adept in risk management and data analysis, significantly reduced loss inventory through strategic cross-functional partnerships. Demonstrated exceptional organizational skills and a Certified Protection Professional, I spearheaded security improvements, achieving a notable decrease in loss percentages. My proactive approach and ability to adapt to new technologies have consistently enhanced operational efficiency and safety.
Overview
15
15
years of professional experience
Work History
Asset Protection Manager
Wal-Mart Store
05.2022 - Current
- Built cross-functional relationships with business partners to reduce losses.
- Controlled reduction of loss inventory by protecting company assets.
- Reviewed tracking system information to uncover and successfully pursue over a large amount in overcharged claims.
- Coordinated with legal team to draft contracts and legal documents.
- Performed thorough cash audits and deposit investigations.
- Monitored store surveillance cameras to detect suspicious behavior.
- Created and maintained records of security incidents and investigations.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Monitored paperwork procedures to prevent error-related losses.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Wrote reports for internal and external crime, burglary, or theft.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Retail Sales Associate
Wal-Mart Store
08.2021 - 05.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Kitchen Manager
Triple D Winery
04.2019 - 05.2021
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Shift Leader
Dairy Queen Grill & Chill
01.2014 - 01.2019
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Crew Member
Dairy Queen Grill & Chill
05.2010 - 01.2014
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Access control
- OSHA expert
- Certified Protection Professional
- Data analysis
- Risk management
Accomplishments
- Supervised team of 15 staff members.
- Was chosen to attend Associates Week at Walmart Cooperate Office in Bentonville, AR.
Timeline
Asset Protection Manager
Wal-Mart Store
05.2022 - Current
Retail Sales Associate
Wal-Mart Store
08.2021 - 05.2022
Kitchen Manager
Triple D Winery
04.2019 - 05.2021
Shift Leader
Dairy Queen Grill & Chill
01.2014 - 01.2019
Crew Member
Dairy Queen Grill & Chill
05.2010 - 01.2014
Bachelor of Science - Business Administration
Southern New Hampshire University
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