Christina Green
Senoia,GA
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
13
13
years of professional experience
Work History
Patient Access Representative
Tanner Medical Center
06.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
ADMINISTRATIVE ASSISTANT
UNITED ELECTRIC
03.2019 - Current
- Assist project managers with administrative duties. Answering phones. Greeting customers. Assist in accounts payable and HR duties.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
MEDICAL TRANSCRIPTIONIST
SOUTHEAST REGIONAL PAIN CENTER
09.2017 - 11.2018
- Review and edit medical notes. Data entry. Responsible for new patient files and patient records requests.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
ACCOUNTS PAYABLE CLERK
ICE SERVICES, INC.
08.2012 - 04.2015
- Receptionist. Accounts Payable. HR Assistant. Payroll Clerk.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
Education
Associate of Applied Science - Interdisciplinary Studies
Chattahoochee Technical College
Marietta, GA05.2023
Healthcare Science - Certificate
Chattahoochee Technical College
Marietta, GA05.2023
Technical Studies - Certificate
Chattahoochee Technical College
Marietta, GA05-2023
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
Tanner Medical Center
06.2024 - Current
ADMINISTRATIVE ASSISTANT
UNITED ELECTRIC
03.2019 - Current
MEDICAL TRANSCRIPTIONIST
SOUTHEAST REGIONAL PAIN CENTER
09.2017 - 11.2018
ACCOUNTS PAYABLE CLERK
ICE SERVICES, INC.
08.2012 - 04.2015
Associate of Applied Science - Interdisciplinary Studies
Chattahoochee Technical College
Healthcare Science - Certificate
Chattahoochee Technical College
Technical Studies - Certificate
Chattahoochee Technical College
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