Christina Greenough
Snellville,GA
Summary
Quality Assurance Specialist with 7 years of experience in Walmart Logistics QA. Sound decision-making and performance, with leadership experience focusing on team building and development. Highly skilled at optimizing production workflows, leading teams toward achievement of benchmarks and maintaining QA standards. Skilled at utilizing heavy equipment, including RM and RC. Proficient in Excel.
Overview
17
17
years of professional experience
Work History
Quality Assurance Associate
Walmart Logistics DC 6055
Monroe, GA
02.2018 - Current
- Investigated previously disputed records for accuracy and compliance.
- Fostered culture of analytical thinking and precision to diagnose quality issues.
- Trained incoming associates and managers in quality assurance processes.
- Provided guidance on best practices for quality assurance processes and procedures.
- Reviewed product specifications to ensure they meet the desired quality level.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Consulted with management and personnel to educate on QA standards.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Identified quality problems and recommended solutions.
Lift Driver
Walmart Logistics DC 6055
Monroe, GA
08.2017 - 02.2018
- Followed directions accurately when transporting materials throughout the building using the lift truck equipment.
- Reported any problems encountered while operating the lift truck promptly to supervisor.
- Stacked products on pallets or shelves according to company policies and procedures.
- Operated forklift safely within warehouse environment while navigating tight spaces between shelves and racks.
- Inspected lift truck before operating to ensure safe operation and compliance with OSHA regulations.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Relocated goods from dock area to appropriate storage locations.
- Secured loads on pallets to minimize damage and worker injuries.
Quality Assurance Associate
Walmart Logistics DC 7035
Alachua, FL
11.2016 - 08.2017
- Investigated previously disputed records for accuracy and compliance.
- Researched and explored quality issues to report compliance.
- Documented any deficiencies discovered during inspections or reviews of operational activities.
- Communicated cross-functionally to drive timely resolutions, quality control and process feedback.
- Prepared documentation related to major adjustments and other quality related issues.
- Prepared reports to communicate results of quality inspection activities to management.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Secured positive customer experiences while executing effective quality assurance practices.
- Identified quality problems and recommended solutions.
- Maintained cleanliness and safety standards.
Receiving Associate
Walmart Logistics .Com Fulfillment
Alachua, FL
05.2012 - 11.2016
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Reviewed work orders to check correctness of deliveries.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Developed procedures for efficient processing of incoming materials into the warehouse.
- Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.
- Evaluated receiving processes regularly and recommended improvements where needed.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Identified order discrepancies and damaged items and notified supervisor.
- Produced a training manual to train receiving processes during department start up. Coached new staff in receiving incoming shipments.
- Prepared documentation to track and report on damaged or missing items.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated lift and hand trucks to transfer materials to and from target areas.
Receiving Associate
Walmart Logistics DC 7035
Alachua, FL
01.2007 - 05.2012
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
- Ensured compliance with safety regulations while working in the receiving area.
- Collaborated with purchasing department staff regarding supplier performance metrics.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Coached new staff in receiving incoming shipments.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared documentation to track and report on damaged or missing items.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Troubleshot issues related to receiving in compliance with corporate procedures.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Education
General Studies
Bradford High School
Starke, FL05-1992
Skills
- Excel proficient
- Analytical Thinking
- Relationship Building
- Project Management
- Communication Proficiency
- Team Leadership
- Decision-Making
- Sound Decision-Making Abilities
- Safety Procedures
- Warehouse Operations
- Problem-Solving Skills
- Quality Assurance
- Public Speaking
- Team Collaboration
- Detail Oriented
Affiliations
- Artist in acrylics, watercolor, and ink.
- Avid reader
- Gardening
- Cooking
References
References available upon request.
Timeline
Quality Assurance Associate
Walmart Logistics DC 6055
02.2018 - Current
Lift Driver
Walmart Logistics DC 6055
08.2017 - 02.2018
Quality Assurance Associate
Walmart Logistics DC 7035
11.2016 - 08.2017
Receiving Associate
Walmart Logistics .Com Fulfillment
05.2012 - 11.2016
Receiving Associate
Walmart Logistics DC 7035
01.2007 - 05.2012
General Studies
Bradford High School
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