LLUVIA ALVAREZ
Pasadena
Summary
Dedicated professional committed to providing exceptional assistance to team members and clients. Highly skilled in coordinating appointments, organizing mail, and collecting messages for seamless office communication. Known for maintaining a positive and upbeat demeanor, with a strong ability to build and nurture relationships.
Overview
9
9
years of professional experience
Work History
Receptionist
Orthopedic Specialist of Texas
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Office Specialist
Ob Gyn Group
04.2022 - 11.2022
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
Medical Office Specialist
Clearlake Pediatric Specialist
10.2017 - 09.2021
- Check in/ Checkout, scheduling, insurance verification, cancel/reschedule appointments, insurance verification, answering multi-lines, collection of co-payments, end of day transactions accounting, fax, scan, obtain medical records
Medical Office Specialist
Pediatric Cardiology Specialist of Clear Lake
09.2020 - 07.2021
- Check in/ Checkout, scheduling, insurance verification, cancel/reschedule appointments, insurance verification, answering multi-lines, collection of co-payments, end of day transactions accounting, fax, scan, obtain medical records
Receptionist / Front Desk
Qualcare Rehabilitation / Allied Medical
01.2016 - 10.2017
- Schedule Appointments, Create Charts, send out Non-Compliance emails to attorneys, update PI Log, Request LOP & Medical Records, Zoom Documents, Close Outs, File, Print Chiropractors & MD Notes notes, Update Chart, Schedule Referrals for MRI And or X-rays, Assist Medical Doctor, Take Vitals, Translate for Doctor
Skills
- Bilingual (fluent in Spanish)
- Proficient with Computer Software
- Quick Learner
- Customer Service
- Great team worker
- Organization skills
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Orthopedic Specialist of Texas
11.2022 - Current
Medical Office Specialist
Ob Gyn Group
04.2022 - 11.2022
Medical Office Specialist
Pediatric Cardiology Specialist of Clear Lake
09.2020 - 07.2021
Medical Office Specialist
Clearlake Pediatric Specialist
10.2017 - 09.2021
Receptionist / Front Desk
Qualcare Rehabilitation / Allied Medical
01.2016 - 10.2017
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