Christina Guerrero
Springfield,IL
Summary
Dynamic and detail-oriented professional with extensive experience at Ehrhardt Hospitality. Skilled in chemical handling and laundry expertise, I fostered a culture of accountability and teamwork while enhancing operational efficiency. Recognized for meticulous room inspections and maintaining high sanitation standards, I consistently contributed to a positive guest experience.
Overview
10
10
years of professional experience
Work History
Housekeeping and Laundry Attendant
Ehrhardt Hospitality
Springfield, IL
07.2015 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
Breakfast Attendant
Ehrhardt Hospitality
07.2015 - Current
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining appearance of dining area.
Operations Manager
Ehrhardt Hospitality
Springfield, IL
07.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
No Degree - General Studies
College of Southern Idaho
Twin Falls, ID03-2006
Skills
- Operations manager
- Room inspections
- Customer service
- Team leadership
- Decision-making
- Staff training and development
- Staff management
Timeline
Housekeeping and Laundry Attendant
Ehrhardt Hospitality
07.2015 - Current
Breakfast Attendant
Ehrhardt Hospitality
07.2015 - Current
Operations Manager
Ehrhardt Hospitality
07.2015 - Current
No Degree - General Studies
College of Southern Idaho
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