Christina Hackney
Beeville,TX
Summary
Meticulous Accounts Payable professional bringing 14 years of experience in strategic planning, customer relationship management and account reconciliation. Strong Ascender software proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping.
Hardworking Payroll Clerk offering 14 years of experience and a results-driven nature. Knowledgeable about processing garnishments, checking data and adding special reimbursements such as mileage. Skilled in report writing, data entry and file management.
Administrative Assistant offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
30
30
years of professional experience
Work History
Administrative Assistant to Principal
St. Mary's Academy Charter School
08.2020 - Current
- Transcribe and organize information to assist in preparing speeches and presentations.
- Submit purchase orders requests in Ascender.
- Organize logistics and materials for each meeting and take detailed notes for later dissemination to key stakeholders.
- Update spreadsheets and databases to track, analyze, and report on student performance and progress measures. Pull/Analyze Texas Academic Performance Reports (TAPR).
- Draft professional memos, letters, and publications to support administrative/educational objectives and growth to include clip art images for website banners and social media.
- Assist coworkers and staff members with special tasks.
- Continue to seek methods for improving daily operations, existing processes and communications with key stakeholders, recordkeeping and data entry for improved accuracy, increased efficiency and quality of service.
- Edit documents to improve accuracy of language, flow, and readability.
- Screen visitors and issue badges to maintain safety and security.
- Book hotel, and ground transportation to include meal per diem to coordinate office travel.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Manage campus administration website and social media.
- Assist with drafting reports required by TEA to include Campus Improvement Plan, Campus Needs Assessment, House Bill (HB) 4545 Fidelity of Information Rubric, HB 4545 Implementation and, any reports required by TEA, and federal grants.
- Manage Time & Attendance using TimeClock Plus for payroll.
- Set-up and manage student data using Frontline, Data Management of Assessment and Curriculum (DMAC), STAR Renaissance, Amplify (mClass) and Cambium's Texas Assessment database known as TIDE. Set-up and manage Teachers Pay Teachers account online.
- Create and manage spreadsheets or simple database to keep track of HB 4545 and Texas COVID Learning Acceleration Supports (TCLAS) student hours and attendance.
- District Testing Assistant for STAAR and TELPAS Assessments. Prepare all secure/non-secure materials for online testing, set-up/print test sessions and test tickets.
- Coordinate Reading for Education Fundraiser.
- Assist Receptionist/Secretary with newsletter, REMIND (communication platform) messages to parents and staff, letters, memos, publications and covering front office as needed.
- Assist staff with technology issues or settings in software.
- Create student forms required for documentation.
- Send out staff, student and parent surveys online, via email and REMIND messaging to improve our district/campus.
- Prepare Beginning of Year (BOY) mandatory trainings required for all campus administration staff. Research Texas Education Codes and Texas Administrative Codes to include Texas Education Agency for new changes/updates for coming year with regards to mandatory trainings.
Accounts Payable Coordinator
Beeville Independent School District
01.2007 - 08.2020
- Reconciled activity account information and reported figures in general ledger by comparing to bank account statement each month.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Handled day-to-day accounting processes to drive financial accuracy.
- Processed check disbursements.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Tracked expenditures and prepared reports for records and management review.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Reconciled bank and payroll records routinely to verify accuracy.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Assisted with audits and updated financial records.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Verified validity of charges listed on payment orders for yearly audits.
- Input financial data and produced reports using Ascender.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Matched purchase orders with invoices and recorded necessary information.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and updated employee benefits information.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Maintained 99% accuracy in transferring correct data from payroll spreadsheets into system.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Updated employee files with new details such as changes in address or salary levels.
- Processed 1099s and other year-end reports to remain in compliance with state and federal laws.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Tracked employee vacation, sick and personal time.
- Maintained confidentiality of employee records and payroll information.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software
Receptionist/Secretary
Coastal Plains Community Center (formerly MHMR)
04.2004 - 12.2006
- Confirmed 30 appointments per day, communicated with consumers, and updated consumer records.
- Responded to inquiries from callers seeking information.
- Interacted with vendors, pharmaceutical representatives, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Balanced employee availability, consumer schedules, and maximum load levels when scheduling appointments.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained confidentiality of information regarding consumers and company.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and consumers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected payments, processed transactions and updated relevant records.
- Corresponded with consumers through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes by creating simple database in Access.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new consumers and securing paperwork completion.
Jail Deputy
Bee County Sheriff's Department
06.2000 - 06.2005
- Documented inmate behavior and activities in logbooks.
- Prepared reports to document incidents and violations.
- Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
- Examined incoming and outgoing mail to detect contraband.
- Searched building and grounds, living quarters, and work areas for contraband.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 200 inmates simultaneously.
- Responded to emergency situations and de-escalated hostile confrontations.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Coordinated with other law enforcement personnel to exchange information.
- Supervised inmates during meals, recreation and other activities.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Utilized weapons, handcuffs and physical force to maintain discipline and order among inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
- Enforced rules and regulations to maintain order among inmates.
- Established positive working relationships and maintained boundaries with resident inmates.
- Arranged library visits, work assignments, family visits and counseling appointments for inmates.
- Completed all types of bonds for release of inmates.
- Contract Security at CBC and Three Rivers Refineries during while employment with Bee County Sheriff's Office. Roving and checking buildings, staff and contractors at each.
Sales Floor Manager
Weiner's (Retail Store)
05.2000 - 05.2002
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Demonstrated product and answered questions for prospective customers.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Recruited, interviewed and hired employees.
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised tasks and personnel.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used Planograms to set up sales floors for each department.
- Balanced cash/check register at closing.
- Completed company markdowns sent from main office.
Country Craze Convenient Store
Dynasty Enterpises
09.1998 - 04.2000
- Answered questions about store policies and addressed customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped customers complete purchases and locate items.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Stocked, tagged and displayed merchandise as required.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Tallied cash drawer at beginning and end of each work shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated gas pumps to turn them on/off and update gas prices.
- Prepped and cooked pizzas and donuts.
- Maintained Food Handlers License.
Sales Associate
Weiner's (Retail Store)
08.1995 - 12.1997
- Developed and maintained strong working relationships with professionals within assigned territory.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Set and achieved company defined sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Contributed to event marketing, sales and brand promotion.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Helped customers locate products and checked store system for merchandise at other sites.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Managed returns, exchanges and refunds in accordance with store policy.
- Presented professional image consistent with company's brand values.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Fast Food Cashier
McDonald's Of Beeville
06.1993 - 08.1995
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Made change and issued receipts or tickets to customers for each transaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated and sanitized kitchen and food preparation equipment.
- Provided beverage cups and condiments to increase customer convenience
- Performed cash, card and check transactions to complete customer purchases.
- Provided customers with information on specials and discount deals.
- Lifted up to 45 pounds at once.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Verified correctness with customers to reduce post-order errors.
- Trained new cashiers.
- Team Leader for entire shift.
Education
Associate of Applied Science - Administrative Medical Assistant
Coastal Bend College
Beeville, TX05.2003
High School Diploma -
A C Jones High School
Beeville, TX05.1995
Skills
- Website and Social Network Updating
- Check Disbursement, Payment Distribution and Collection
- Greeting Visitors
- Clerical Support
- Business Correspondence
- Administrative Procedures
- Digital and Manual Filing
- Confidentiality and Data Protection
- Administer Payroll
- Multitasking and Time Management
- Employee Timesheet Processing
- Adv Microsoft Office, PowerPoint, Adv Excel, Access, Outlook
- Google Calendar, Sheets, Docs, Forms, Meets, Zoom
- ERP/SIS System Usage with Ascender
- Software SIS Frontline, DMAC, STAR Renaissance, Amplify (mClass)
- Staff Orientation and Training
- Remote Conferencing
- Office Supplies and Inventory
- Office Equipment Operation
- Organize Files
- Resource Coordination and Allocation
- Multi-Line Telephone Systems
- Computers and Technology
- Business Operations
- Accounting Familiarity
- Database and Employee/Vendor Management and Maintenance
- Document and File Management
- Research and Analytical Skills
- Staff Meetings
- Travel Coordination
- Dictation and Transcription
- Prioritization Skills
- Payroll Preparation and Processing
- Figures Calculations
- Transaction Coding
- Account Reconciliation
- Data Imports
- Proactive and Self-Motivated
- Handling Confidential Materials
- Bill Auditing
- Customer Satisfaction
- Invoice Processing
- Vendor Relationship Management
- Financial Compliance
- Outbound Calls
- Precision and Accuracy
- Mail Preparation and Sorting
- Appointment Booking
- Performance Improvement
- Schedule Management
- Data Entry
- Call Answering and Routing
- Time Management
- Expense Reporting
- Administrative and Clerical Support
- Bank Deposits
Accomplishments
TASBO CTSBO Certified
Texas Comptroller Financial Transparency Silver Star
Achieved increased productivity by introducing TimeClock Plus for time and attendance tracking for payroll
Created Accounts Payable Handbook
Trained about 22+ employees in accounts payable processes, procedures and policies
Used Microsoft Excel to develop student performance and progress monitoring data. Also developed spreadsheets for student accelerated learning hours and attendance tracking
Designed and created new PDF fillable forms for travel and purchasing requests
Designed and created various publications
Awarded Support Staff of the Year
Prepare Food for Catering
Cook food for all types of events as requested and from 15-200 guests.
Tax Preparation
Prepare taxes for 15-20 clients.
Marine Corps Ball Planner
Event planner for yearly Marine Corps Ball since 2016 for Bee County. Sent our sponsorship letters with sponsorship level packages to choose from. Created and printed all publications from the newspaper ad, social networking, flyers and program intinerary. Prepared 36+ table set-ups from center pieces I personally created to dinneware placements, table covers/runners, seat covers and name place cards. Gather all door prize and auction donations requested. Set-up/confirmed catering needs, cocktail hour (snacks and beverages), music and entertainment. Secured key personnel, honorary guests and visitors. Lastly, cleaned event building.
Timeline
Administrative Assistant to Principal
St. Mary's Academy Charter School
08.2020 - Current
Accounts Payable Coordinator
Beeville Independent School District
01.2007 - 08.2020
Receptionist/Secretary
Coastal Plains Community Center (formerly MHMR)
04.2004 - 12.2006
Jail Deputy
Bee County Sheriff's Department
06.2000 - 06.2005
Sales Floor Manager
Weiner's (Retail Store)
05.2000 - 05.2002
Country Craze Convenient Store
Dynasty Enterpises
09.1998 - 04.2000
Sales Associate
Weiner's (Retail Store)
08.1995 - 12.1997
Fast Food Cashier
McDonald's Of Beeville
06.1993 - 08.1995
Associate of Applied Science - Administrative Medical Assistant
Coastal Bend College
High School Diploma -
A C Jones High School