CHRISTINA HAFER
Raymond,WA
Summary
Customer-focused individual with flexible availability, including weekends and evenings. Comfortable preparing pizzasr with experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas.
Overview
19
19
years of professional experience
Work History
Animal Care Volunteer
Hava
09.2017 - Current
- Collaborated with team members to meet daily demands and handle challenging projects
- Boosted efficiency by keeping work areas clean, tidy, and free of debris
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Kept all areas clean, organized and in line with company professional standards
- Care for animals giving them food and water changing litter boxes
- Maintained full compliance with legal, health, and safety regulations
- Give medication and vaccination
- Handle adoptions.
Cashier
The Home Depot
02.2022 - 05.2022
- Verified sales prices and processed cash or credit payments to complete sales
- Captured consistent customer sales with friendly, knowledgeable support
- Processed payments, returns, and exchanges, verifying accuracy of calculations, credits, and promotional pricing
- Answered customer questions regarding product availability, pricing, promotional offers, and store policies
- Created enjoyable shopping experiences through proactive customer acknowledgment and positive customer service.
Lead Sales Associate
Dollar General
07.2021 - 10.2021
- Merchandised products according to planograms and store procedures, arranging featured items in high-traffic areas to boost sales
- Maintained clean and orderly sales floor areas, including verifying pricing, promotional signage, and product availability
- Used POS systems to process sales transactions, confirm pricing, and manage inventory
- Supported management with daily retail operations, including banking and reporting procedures and opening and closing duties
- Processed payments, returns, and exchanges, verifying accuracy of calculations, credits, and promotional pricing
- Answered customer questions regarding product availability, pricing, promotional offers, and store policies
- Created enjoyable shopping experiences through proactive customer acknowledgment and positive customer service
- Adhered to product rotation process and implemented techniques to turn over oldest products
- Handled customer complaints with tactful communication and effective conflict resolution
- Kept store shelves, racks and bins presentable with frequent resets
- Educated customers on promotions to enhance sales
- Verified sales prices and processed cash or credit payments to complete sales
- Captured consistent customer sales with friendly, knowledgeable support.
Overnight Stocker
Walmart
10.2020 - 06.2021
- Kept sales floor and stockroom tidy and organized by removing cardboard and pallets and replacing overstock in correct locations
- Coordinated easy restocking by preparing and moving pallets to designated locations
- Put out replenishments and new merchandise with well-built and organized displays
- Minimized losses with proper stock rotation and tracking procedures
- Collaborated with team members to meet daily demands and handle challenging projects
- Replenished out-of-stock items on sales floor, staged overstock, and rotated product
- Maintained full compliance with legal, health, and safety regulations
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Troubleshot problems and developed successful solutions.
Youth Soccer Coach
Willapa Harbor youth soccer club
03.2011 - 09.2019
- Provided training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours
- Organized and maintained team facilities and equipment
- Developed effective game strategies based on team and player strengths and opposition weaknesses
- Prepared players for challenging contests through rigorous practice schedules
- Turned athletes into successful players by training in game rules and winning strategies
- Planned, organized, and conducted practice sessions
- Adjusted coaching techniques, based on strengths and weaknesses of athletes
- Planned strategies and choose team members for individual games or sports seasons
- Protected athletes with thorough demonstrations of correct equipment use
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Kept all areas clean, organized and in line with company professional standards.
Cashier
South bend food mart
07.2014 - 12.2014
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Fixed checkout merchandise displays with continuous resets during down periods
- Rang up customer items quickly and accurately using POS system
- Prevented losses by watching for suspicious behavior
- Maintained accurate register totals by carefully counting and securing cash.
Overnight Stocker
Walmart
02.2005 - 04.2005
- Kept sales floor and stockroom tidy and organized by removing cardboard and pallets and replacing overstock in correct locations
- Replenished out-of-stock items on sales floor, staged overstock, and rotated product
- Coordinated easy restocking by preparing and moving pallets to designated locations
- Put out replenishments and new merchandise with well-built and organized displays
- Developed solid relationships with staff, customers, and vendors
- Kept all areas clean, organized and in line with company professional standards
- Boosted efficiency by keeping work areas clean, tidy, and free of debris.
Cook
Homeslice Pizzeria
11.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Prepared and served various food items in fast-paced Type environment.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Measured and mixed ingredients according to precise recipes for best results.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
Education
VETERINARY ASSISTANT PROGRAM -
11.2023
High school diploma -
06.2020
Skills
- Time management
- Task prioritization
- Microsoft Word
- Customer relations
- Written communication
- Money management
- Customer Service
- Contamination Prevention
- Surface Cleaning
- Food Handling
- Food Presentation
- Frying
- Grilling
- Ingredients Measuring
- Sanitation
- Order Verification
- Supply Restocking
- Cooking
- Kitchen Equipment Operation and Maintenance
- Strong Attention to Safe Food Handling Procedures
- Cleaning and Organization
Washington state liquor and cannabis board
Class 12 mixologist permit
Expires 10/1/2028
Washington state food workers card
Expires 8/25/2026
Timeline
Cook - Homeslice Pizzeria
11.2022 - Current
Cashier - The Home Depot
02.2022 - 05.2022
Lead Sales Associate - Dollar General
07.2021 - 10.2021
Overnight Stocker - Walmart
10.2020 - 06.2021
Animal Care Volunteer - Hava
09.2017 - Current
Cashier - South bend food mart
07.2014 - 12.2014
Youth Soccer Coach - Willapa Harbor youth soccer club
03.2011 - 09.2019
Overnight Stocker - Walmart
02.2005 - 04.2005
Penn foster college - VETERINARY ASSISTANT PROGRAM,
Grays harbor community College - High school diploma,