Christina Hall
NEWPORT NEWS,Virginia
Summary
Dynamic Administrative Assistant with a proven track record at County of York, excelling in customer service and office administration. Mastered data entry and computer skills, enhancing operational efficiency. Known for fostering professional relationships and improving document organization, significantly contributing to a positive and results-driven work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
County of York
06.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Associate Of Applied Science - Anthropology
Thomas Nelson Community College
Hampton, VA07.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Accomplishments
Employee of the Quarter November 2023
Timeline
Administrative Assistant
County of York
06.2017 - Current
Associate Of Applied Science - Anthropology
Thomas Nelson Community College
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