Christina Harasim
Lambertville,MI
Summary
Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover. Always improving metrics with new goals and implementations. Creating contest and Focus of the periods and day.
Overview
12
12
years of professional experience
Work History
Senior District Manager
Blaze Midwest
Lambertville, MI
02.2017 - Current
- Collaborated with corporate partners on marketing campaigns designed to drive traffic into stores.
- Planned events such as grand openings or promotional activities that increased brand recognition.
- Oversaw payroll processing for all employees in the district including tracking attendance records.
- Managed budgets for each store within the district while ensuring cost controls were in place.
- Maintained relationships with key stakeholders including landlords, local government officials, vendors.
- Communicated regularly with regional management team regarding progress toward objectives or changes in strategy.
- Implemented new technology systems across all stores in order to streamline processes or improve efficiency.
- Created a plan to optimize the use of resources across all stores within the district.
- Performed regular inspections of facilities within the district to ensure safety standards were met.
- Recruited qualified candidates for open positions within the district by conducting interviews or utilizing external resources.
- Resolved customer complaints quickly by listening carefully and providing solutions when appropriate.
- Conducted operational audits in stores to ensure compliance with company policies and procedures.
- Provided leadership, mentoring, coaching, and training for store managers and their teams.
- Evaluated employee performance against established goals and provided feedback as needed.
- Identified areas of risk exposure related to staff practices or operations at stores within the district.
- Identified and developed top talent to promote performance-oriented culture.
- Cultivated positive rapport with associates and team leadership.
- Mentored team members by demonstrating best practices for sales and customer service.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created and managed budgets for travel, training, and team-building activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Proposed or approved modifications to project plans.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Restaurant Manager
Taco Bell
Toledo, OH
06.2012 - 02.2017
- Managed day-to-day operations of the Training Department including personnel management and budgeting tasks.
- Supervised team of trainers and instructors, providing guidance on training topics and techniques.
- Created materials such as handouts, job aids, manuals, presentations, videos. for use during training sessions.
- Monitored quality control processes throughout the organization's learning environment.
- Built relationships between internal stakeholders across different departments so that there was better collaboration when it came time for creating new learning experiences.
- Researched industry trends in order to create effective training programs that aligned with organizational goals.
- Assisted in developing budgets related to employee development initiatives.
- Assessed team members' skill levels through testing and interviews prior to enrolling them in courses.
- Scheduled classes, workshops, seminars, webinars, and other events related to employee development.
- Provided advice and coaching to supervisors regarding best practices for providing ongoing learning opportunities for staff members.
Education
Some College (No Degree) - Health Information Management
University of Toledo
OhioSkills
- Strategic Planning
- Employee Motivation
- Inventory Control
- Staff Training and Development
- Key relationship development
- Sales management
- Multi Unit Manager of the Year 2023
- DM of the year 2018-2023
Affiliations
- Volunteer at Children with Hairloss in Spare time
- Photography
Accomplishments
- District Manager of the Year 2018-2023
- Multi Unit Manager of the Year 2023 Blaze Pizza
- Servsafe Dual Instructor/ Proctor
- Promoted to Senior District Manager 2022
Timeline
Senior District Manager
Blaze Midwest
02.2017 - Current
Restaurant Manager
Taco Bell
06.2012 - 02.2017
Some College (No Degree) - Health Information Management
University of Toledo
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