Christina Hardy
Citrus Heights,CA
Summary
Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.
Overview
9
9
years of professional experience
Work History
Accounting Assistant
Mother Lode Holding Company
09.2024 - 11.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Optimized financial tracking systems by cross-referencing data from multiple sources, identifying any inconsistencies or inaccuracies, and taking corrective action as needed.
- Contributed expertise in tax filing processes by compiling necessary information accurately and submitting required forms on time.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Safeguarded sensitive company information through strict adherence to confidentiality policies and procedures when handling financial records or transactions.
- Contributed to audit preparation by organizing relevant documentation and verifying the accuracy of financial statements for compliance purposes.
- Provided excellent customer service when liaising with vendors or clients regarding billing inquiries or account discrepancies resolution efforts efficiently.
- Assisted with the preparation of monthly financial reports for management review, contributing to informed decision making.
Parts Associate
Kniesel’s Collision
05.2023 - 09.2024
- Return incorrect and defective parts and reorder for credit to the appropriate suppliers and document promptly in shops management system
- Upon completion of vehicle repair, return unnecessary parts for credit and document
- Help with general maintenance of the facility, cleanliness, organization
- Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury
- Other duties as assigned by location and parts manager
Office Manager
Caliber Collision
02.2020 - 04.2020
- Worked closely with the Office Manager/General Manager to create a team environment producing high performance results among our team
- Maintaining a front office environment with great customer service
- Assisted with providing the front office teammates with the necessary tools
- I ensured R.O
- File accuracy and standard operating procedure along direct repair program and regulatory (BAR) compliance during repair and prior to vehicle delivery
- I would make follow-up calls with clients to make sure they were satisfied with the service that we provided
- I would contact clients after an estimate has been written to acquire their business
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
Service Greeter
Mercedes Benz Of Rocklin
10.2018 - 08.2019
- Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location
- Controls service traffic flow and parking
- Keeps front of store clear of loaner vehicles
- Maintained high customer satisfaction standards
- Parks loaner vehicles in designated areas upon customer return
- Install paper floor mats in every vehicle, performs shuttle driver duties when needed
- Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
- Assisted with scheduling appointments, ensuring efficient use of resources and minimized wait times.
- Resolved minor issues independently while escalating more complex concerns to management when necessary.
- Improved customer retention by consistently providing exceptional service and follow-up communication.
Sales Associate
California Sun
08.2018 - 10.2018
- Working at California Sun I learned great communication and sales skills
- Maintaining a clean and sanitary environment and building relationships with clients
- Opening a new account and finding what best suits the customer for the best experience
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Hostess
Alaro Brewing
06.2018 - 08.2018
- Seating customers, bussing tables, setting tables, explaining our food items and what beers we have on tap
- Training new employees and staff with our Toast system
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
Sales Representative
MetroPCS
12.2015 - 06.2017
- Daily tasks entail providing award winning customer service, selling phones and accessories, opening new accounts, accepting payments, assisting with technical issues, cash handling, display merchandising and stocking
- Awards included employee of the month, Employee of the quarter, and an excellent 97 out of 100 secret shopper score
- Awards available on request
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Computer And Information Sciences
American River College
Sacramento, CAHigh School Diploma -
Del Campo High School
Fair Oaks, CA05-2014
Skills
- Microsoft Excel
- Bank Reconciliation
- Team building
- Professionalism
- Time management abilities
- Charge posting
- Organization skills
- Invoicing and collections
- Data inputting
- Month-end reports
- Invoice balancing
- Finance
- File and database management
- POS System
- Merchandising
- Inventory Control
- Credit Card Transactions
- Sales Consultant
- Great Plains software
- SAP
- Answering multi-line phones
- Accounts receivable management
- Payroll operations
- Balance sheet reconciliation
- Financial statement preparation
- Month-end documentation
- GL reconciliation
- Profit and loss analysis
- Month-end closing
- Customer Service
- Financial software
- Financial Reporting
- Financial records and reporting
- Payroll Management
- Vendor Management
- Multitasking Abilities
- Reliability
Timeline
Accounting Assistant
Mother Lode Holding Company
09.2024 - 11.2024
Parts Associate
Kniesel’s Collision
05.2023 - 09.2024
Office Manager
Caliber Collision
02.2020 - 04.2020
Service Greeter
Mercedes Benz Of Rocklin
10.2018 - 08.2019
Sales Associate
California Sun
08.2018 - 10.2018
Hostess
Alaro Brewing
06.2018 - 08.2018
Sales Representative
MetroPCS
12.2015 - 06.2017
Computer And Information Sciences
American River College
High School Diploma -
Del Campo High School
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