Dedicated professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Ability to adapt to changing environments and demands.
Overview
10
10
years of professional experience
Work History
Revenue Cycle Business Analyst
Aspirus
10.2022 - Current
Reduced errors in billing by accurately maintaining patient records with updated insurance information.
Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
Streamlined revenue cycle processes by implementing efficient workflow strategies and reducing claim denials.
Package Handler
FedEx:Ground
11.2022 - 02.2024
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Specialty Clinic Access Lead
Aspirus Cardiology
04.2021 - 10.2022
Performed patient scheduling and registration functions to serve as initial contact point for Cardiology visits
Facilitated communication between patients and various departments and staff
Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails
Responded to patient concerns and questions with compassionate and knowledgeable service.
Supervisor of Food Services
Aspirus
01.2020 - 04.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Established and managed team schedules and shift assignments
Maintained health and food safety standards at all stages, from storage through delivery
Patient Service/ Finance Representative
Mayo Clinic
07.2016 - 07.2018
Scheduled appointments, registered patients and maintained medical charts
Verified Insurance Benefits
Pre-certification/ prior-authorization of diagnostic imaging, surgeries and procedures
Adeptly managed multi-line phone system and pleasantly greeted all patients
Communicated effectively with physicians and clinical personnel
Nutrition Associate
Mayo Clinic
01.2015 - 01.2016
Educated patients about therapeutic nutrition, sanitation, food prep and presentation
Maintained accurate records of patient care, condition, progress and concerns
Determined individual nutrient and energy requirements for specific patients with specific medical concerns
Education
Bachelor of Science - Healthcare Management
Grand Canyon University
Phoenix, Arizona
2017
Skills
Effective Time Management
Problem Resolution
Multitasking
Healthcare Management
Administrative and Office Support
Registration, Medical Records and Scheduling
Timeline
Package Handler
FedEx:Ground
11.2022 - 02.2024
Revenue Cycle Business Analyst
Aspirus
10.2022 - Current
Specialty Clinic Access Lead
Aspirus Cardiology
04.2021 - 10.2022
Supervisor of Food Services
Aspirus
01.2020 - 04.2021
Patient Service/ Finance Representative
Mayo Clinic
07.2016 - 07.2018
Nutrition Associate
Mayo Clinic
01.2015 - 01.2016
Bachelor of Science - Healthcare Management
Grand Canyon University
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