CHRISTINA HARRIS
Lafayette,LA
Overview
22
22
years of professional experience
Work History
Medical Assistant/Phlebotomist
Charles H. Louis, MD
Lafayette, LA
08.2003 - Current
- Provided compassionate and efficient care during blood collection procedures for adult and pediatric patients
- Performed routine venipunctures and capillary sticks with minimal patient discomfort
- Prepared exam rooms and sanitized medical equipment according to safety protocols
- Maintained accurate labeling, storage, and transport of specimens to ensure test integrity
- Collaborated with healthcare teams to prioritize and expedite urgent blood draws
- Educated patients on procedures and post-draw care to reduce complications
- Utilized EMR systems for patient charting, clinical notes, and test result tracking
- Assisted physicians with diagnostic testing, minor surgeries, and routine exams
- Conducted patient intake, documented medical histories, and vital signs
- Managed appointment scheduling, insurance verification, and billing inquiries
- Trained and mentored new staff in clinical practices and safety standards
- Ensured compliance with HIPAA and infection control protocols at all times
- Contributed to continuous quality improvement by identifying process enhancements
- Actively participated in community blood drives, increasing donor participation
- Maintained well-organized inventory and ordered supplies as needed
Direct Support Worker (DSW)
Extended Family Services
Breaux Bridge, LA
03.2017 - 02.2020
- Assisted clients with daily living tasks including bathing, dressing, grooming, and eating
- Implemented individualized support plans to promote client independence and safety
- Monitored client behavior and documented progress for care evaluations
- Coordinated transportation for appointments and community integration activities
- Built strong rapport with clients through empathetic communication and trust-building
- Provided emotional support and crisis intervention when needed
- Maintained safe and organized living environments through daily monitoring and cleaning
Sunshine Leader / Ward Clerk
Amelia Manor Nursing Home
Lafayette, LA
05.2009 - 06.2015
- Managed administrative duties including patient records, referrals, and chart updates
- Supported nursing staff with clerical operations and daily coordination of care
- Answered multi-line phones, routed calls, and provided information to patients and families
- Ensured accurate and confidential handling of patient information per HIPAA regulations
- Trained new ward clerks on administrative best practices and hospital procedures
- Organized medical charts and updated admission/discharge logs
- Improved patient experiences through warm greetings and efficient triage processes
Timeline
Direct Support Worker (DSW)
Extended Family Services
03.2017 - 02.2020
Sunshine Leader / Ward Clerk
Amelia Manor Nursing Home
05.2009 - 06.2015
Medical Assistant/Phlebotomist
Charles H. Louis, MD
08.2003 - Current