Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Harrison

Belle Chasse,LA

Summary

Medical management professional prepared to drive impactful results in healthcare settings. Experienced in leading teams, optimizing clinical operations, and ensuring regulatory compliance. Strong focus on team collaboration, adaptability, and achieving outcomes through strategic planning and resource management. Skilled in patient care coordination, staff training, and data analysis, with reliable and flexible approach to evolving healthcare needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Medical Assitant

Fast Aid Urgent Care
07.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

Ochsner Urgent Care of Metairie
01.2024 - Current
  • Overseeing patient care in the clinic
  • Collecting vital signs and updating patients' health records
  • Documenting charts with any new medical conditions and medications
  • Administering medications, shots and cancer treatments
  • Assisting with minor procedures performed in the office

Administration

Big Brad's Home Repair LLC
11.2021 - Current
  • Prepare Documents
  • Filing/Sorting
  • Answering Phones
  • Bookkeeping
  • Helper on job sites

Advanced Medical Support Assistant Supervisor

Veterans' Healthcare Administration
09.2019 - 11.2021
  • Company Overview: New Orleans, LA
  • Maintains appointment schedules for Community Care, communicates with Community Care providers to ensure they accept VA patients
  • Prepares any required pre-appointment documents, schedules the appropriate level of care and documents the schedule in the appropriate consult
  • Obtains medical documentation from community providers, scans to appropriate consult within the Computerized Patient Record System (CPRS) and alerts VA providers for continuity of care
  • Coordinates internal and external care between customers and providers
  • Processes consults following Office of Community Care procedures and guidelines and enters appropriate authorization
  • Assisted in leading a team for two weeks, which include running daily reports, assistant with training team on specific systems and authorizations
  • Assisting the Supervisors and Chief in daily tasks
  • Provides training, coaching and daily direction to a team of Patient Service Representatives
  • Supports team in researching and completing incomplete authorizations
  • Places outbound calls and receives calls for patients' appointments
  • Maintained detailed administrative and procedural processes to improve the accuracy and efficiency of our authorizations
  • Strategize daily work to meet the daily percentage rage that is required for the company
  • New Orleans, LA

Complex Authorization Specialist, Escalations Specialist, Embedded Specialist, and Patient Customer Service Team Lead.

TriWest Healthcare Alliance
02.2016 - 08.2019
  • Company Overview: Harahan, LA
  • Provides training, coaching and daily direction to a team of Patient Service Representatives
  • Supports team in researching and completing incomplete authorizations
  • Places outbound calls and receives calls for patients' appointments
  • Maintained detailed administrative and procedural processes to improve the accuracy and efficiency of our authorizations
  • Strategized daily work to meet the daily percentage rage that is required for the company
  • Harahan, LA

Medical Assistant

Southern Oklahoma Urology Center
02.2015 - 02.2016
  • Company Overview: Ardmore, OK
  • Overseeing patient care in the clinic
  • Collecting vital signs and updating patients' health records
  • Documenting charts with any new medical conditions and medications
  • Administering medications, shots and cancer treatments
  • Assisting with minor procedures performed in the office
  • Updating medical records electronically in portal
  • Performing weekly inventory of all supplies and medications used in the clinic
  • Assisting in referral authorizations
  • Retrieving and organization of computerized data, generating reports of data, reviewing data for inconsistencies and referring to appropriate area for completion
  • Ardmore, OK

Medical Assistant

Urgent Care of Ardmore
06.2013 - 06.2014
  • Company Overview: Ardmore, OK
  • Overseeing patient care in the clinic
  • Collecting vital signs and updating patients' health records
  • Documenting charts with any new medical conditions and medications
  • Administering medications, shots and cancer treatments
  • Assisting with minor procedures performed in the office
  • Updating medical records electronically in portal
  • Performing weekly inventory of all supplies and medications used in the clinic
  • Assisting in referral authorizations
  • Retrieving and organization of computerized data, generating reports of data, reviewing data for inconsistencies and referring to appropriate area for completion
  • Ardmore, OK

Front Office Manager

Southern Oklahoma Kidney Center
04.2010 - 06.2014
  • Company Overview: Ardmore, OK
  • Overseeing patient care in the clinic
  • Collecting vital signs and updating patients' health records
  • Documenting charts with any new medical conditions and medications
  • Administering medications, shots, and cancer treatments
  • Assisting with minor procedures performed in the office
  • Updating medical records electronically in the portal
  • Performing a weekly inventory of all supplies and medications used in the clinic
  • Assisting in referral authorizations
  • Retrieving and organization of computerized data, generating reports of data, reviewing data for inconsistencies, and referring to the appropriate area for completion
  • Ardmore, OK

Education

Pre Nursing Program

Delgado Community College
05-2026

Associate of Arts - General Studies

Delgado Community College
New Orleans, LA
12-2024

Medical Assistant Certificate -

Gretna Career College
Gretna, LA
10.2005

Medical Front Office Management Certificate -

Gretna Career College
Gretna, LA
10.2005

Skills

  • Vital signs
  • Charting
  • Caregiver
  • EKG
  • Breathing Test
  • Blood Draws
  • Front Office Scheduler
  • Referrals
  • Billing
  • Verbal and written communication
  • Team motivation
  • Recruiting and interviewing
  • Orientation and training

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
  • Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
  • Basic Life Support (BLS) - American Heart Association.

Timeline

Medical Assitant

Fast Aid Urgent Care
07.2024 - Current

Medical Assistant

Ochsner Urgent Care of Metairie
01.2024 - Current

Administration

Big Brad's Home Repair LLC
11.2021 - Current

Advanced Medical Support Assistant Supervisor

Veterans' Healthcare Administration
09.2019 - 11.2021

Complex Authorization Specialist, Escalations Specialist, Embedded Specialist, and Patient Customer Service Team Lead.

TriWest Healthcare Alliance
02.2016 - 08.2019

Medical Assistant

Southern Oklahoma Urology Center
02.2015 - 02.2016

Medical Assistant

Urgent Care of Ardmore
06.2013 - 06.2014

Front Office Manager

Southern Oklahoma Kidney Center
04.2010 - 06.2014

Medical Assistant Certificate -

Gretna Career College

Medical Front Office Management Certificate -

Gretna Career College

Pre Nursing Program

Delgado Community College

Associate of Arts - General Studies

Delgado Community College

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