Christina Hastings
South Ogden,UT
Summary
Medical Office Professional with 6+ years of experience in medical and dental front-office environments. Highly skilled in patient scheduling, insurance verification, EMR systems, and front-desk operations. Recognized for professionalism, discretion, and compassionate patient care. Returning to the workforce after a dedicated family caregiving period with strong organizational, coordination, and advocacy skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Family Caregiver
08.2021 - Current
- Provided full-time care and advocacy for a child with special needs; coordinated medical appointments, therapies, documentation, and provider communication while maintaining confidentiality.
Front Desk Receptionist
Legacy Dental
Millcreek, UT
08.2020 - 04.2021
- Scheduled dental appointments, verified insurance coverage, processed payments, managed phones and emails, and supported patients in a fast-paced dental setting.
Front Desk Receptionist
Legacy Dental
Millcreek, UT
08.2020 - 04.2021
- Scheduled dental appointments, verified insurance coverage, processed payments, managed phones and emails, and supported patients in a fast-paced dental setting.
Scheduling Coordinator
Salt Lake Pediatric Dentistry
05.2020 - 08.2020
- Scheduled pediatric appointments, completed confirmation calls, took patient vitals, processed payments, and supported children and families with compassionate communication.
Scheduling Coordinator
Salt Lake Pediatric Dentistry
05.2020 - 08.2020
- Scheduled pediatric appointments, completed confirmation calls, took patient vitals, processed payments, and supported children and families with compassionate communication.
Receptionist
Tanner Clinic
Layton, UT
04.2017 - 10.2019
- Managed front-desk operations in a high-volume clinic; checked in patients, scheduled follow-up and specialty appointments, answered multi-line phones, delivered internal correspondence, and maintained HIPAA compliance.
Receptionist
Tanner Clinic
Layton, UT
04.2017 - 10.2019
- Managed front-desk operations in a high-volume clinic; checked in patients, scheduled follow-up and specialty appointments, answered multi-line phones, delivered internal correspondence, and maintained HIPAA compliance.
Office Assistant
Tanner Clinic
Layton, UT
11.2015 - 03.2017
- Scheduled surgical procedures, collected payments, assisted with billing coordination, and managed phones, faxing, and medical documentation.
Office Assistant
Tanner Clinic
Layton, UT
11.2015 - 03.2017
- Scheduled surgical procedures, collected payments, assisted with billing coordination, and managed phones, faxing, and medical documentation.
Education
Associate Studies - General
Weber State University
Ogden, UT01.2015
Certified Nursing Assistant (CNA) - undefined
Ogden Weber Applied Technology College
01.2013
High School Diploma - undefined
Canyon View High School
01.2007
Skills
Medical & Dental Front Desk Operations
Patient Scheduling & Intake
Insurance Verification & Payments
EMR Systems (Dentrix, Eaglesoft, Medical EMRs)
HIPAA Compliance & Medical Records
Pediatrics & Patient Care
Phone & Email Communication
Data Entry & Documentation
Time Management & Organization
Microsoft Office
Certification
- Dementia Training, Current
- CPR Certification, Current
Personal Information
- Authorized To Work: United States
- Work Permit: Authorized to work in the United States
- Visa Status: Authorized to work in the United States
Timeline
Family Caregiver
08.2021 - Current
Front Desk Receptionist
Legacy Dental
08.2020 - 04.2021
Front Desk Receptionist
Legacy Dental
08.2020 - 04.2021
Scheduling Coordinator
Salt Lake Pediatric Dentistry
05.2020 - 08.2020
Scheduling Coordinator
Salt Lake Pediatric Dentistry
05.2020 - 08.2020
Receptionist
Tanner Clinic
04.2017 - 10.2019
Receptionist
Tanner Clinic
04.2017 - 10.2019
Office Assistant
Tanner Clinic
11.2015 - 03.2017
Office Assistant
Tanner Clinic
11.2015 - 03.2017
Associate Studies - General
Weber State University
Certified Nursing Assistant (CNA) - undefined
Ogden Weber Applied Technology College
High School Diploma - undefined
Canyon View High School